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Emma Miller Joint improvement Team

A Step Change for Carers: Developing Best Practice through focusing on personal outcomes. Emma Miller Joint improvement Team. Outcomes as part of the whole story. Carer engagement Developing practice in direct and indirect support to carers of older people and older carers

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Emma Miller Joint improvement Team

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  1. A Step Change for Carers: Developing Best Practice through focusing on personal outcomes Emma Miller Joint improvement Team

  2. Outcomes as part of the whole story • Carer engagement • Developing practice in direct and indirect support to carers of older people and older carers • Measuring the impact of direct and indirect support for carers

  3. The person – and their outcomes – at the centre (IRISS) But how the person is involved is critical

  4. Exchange Model of Assessment EXCHANGE INFORMATION - Identify desired outcomes

  5. Engagement, recording and use of information (TP practical guide)

  6. I am not a number!

  7. References/Resources Cook and Miller (2012) Talking Points: A Practical Guide, JIT http://www.jitscotland.org.uk/action-areas/talking-points-user-and-carer-involvement/ Reshaping Care and Support Planning http://content.iriss.org.uk/careandsupport/

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