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Coaching for PEAK Performance

Coaching for PEAK Performance. AHCA Quality Symposium February 2010 . Basics about coaching…. Component of sound performance management system Entails observation, timely feedback and sustained follow-up. Coaching approaches…. Formal Informal. 3 Types of Coaching…. 1. Competency

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Coaching for PEAK Performance

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  1. Coaching for PEAK Performance AHCA Quality Symposium February 2010

  2. Basics about coaching… • Component of sound performance management system • Entails observation, timely feedback and sustained follow-up

  3. Coaching approaches… • Formal • Informal

  4. 3 Types of Coaching… 1.Competency 2. Performance 3. Developmental

  5. DRAW Coaching Model… Distinguish & Define Relate & Route Address & Assess Work & Weigh

  6. Coaching skills… • Behavior calibration • Flexibility • EI • Empathy • Ability to inspire

  7. Internal MOTIVATION… • Key to successful coaching • Person being coached is willing to listen and reflect • Person being coached is open to new ideas and approaches

  8. Coaching impediments… • Lack of progress or regression • Dissatisfaction with the coach or coaching process • Stalemates • Disregard for the coaching process • Disregard for suggestions for constructive change

  9. Cautions for coaches… • Sports metaphors are too simplistic---there are few simple answers or quick results • Behavioral solutions are insufficient • Coaches are not psychologists or psychiatrists

  10. Coaching should… • Align energy with the goals of the organization • Change counterproductive habits at the individual and organizational levels

  11. Implementation of Intention… • What will you take? • Why? • How will it benefit you and your organization? • How will you use the concepts? • With whom will you partner? • When will you start?

  12. Joanne L. Smikle Consultant Author Speaker www.smiklespeaks.com 301.596.3140

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