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Motivating Highway Maintenance Workers Course

This training course focuses on motivating highway maintenance workers to perform at their best, covering various tasks, equipment, materials, and challenges they face. The course emphasizes the importance of supervisors in enhancing workforce productivity. Participants will learn how to motivate personnel effectively, evaluate needs, analyze and improve performance, and use tools for motivation.

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Motivating Highway Maintenance Workers Course

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  1. “Tools for Peak Performance” • A Training Course in Motivating Highway Maintenance Workers • to Perform at Their Very Best

  2. The Highway Workers’ World Requires • Working with a wide variety of tasks — both planned and emergency • Using a wide array of equipment and tools • Working with many different materials • Dealing with the challenges of working under traffic and representing the agency positively to the public

  3. Video Presentation: • Highway • Maintainers: • The People Behind the Scenes

  4. Why Am I Here? • Highway, road, and street maintenance is very important • Through highway maintenance the agency shows the public its commitment • Both your job and your contribution to the agency are important • A more productive work force begins with the first-line supervisor

  5. What is Expected of Me? • Keep doing a good job • Participate fully in this training course and in other efforts to help me improve as a supervisor • Make determined efforts to motivate my workers to achieve their peak performance

  6. Course Objectives After completing this course, I will: • Understand how to effectively motivate my personnel • Know how to evaluate the needs of both the workers and the organization • Understand how to analyze and improve performance • Have tools to assist me in motivating my personnel

  7. Video Presentation: • People • and • Performance

  8. Basic Concepts • People want to work and take pride in their work • Each person has different needs and responds differently to rewards • The goals of the organization and the individual need to be consistent for workers to be motivated

  9. How Do I Use the Participant’s Workbook? • Copies of transparencies • Space for my notes • Figures, explanations • Exercises • Discussion questions • “Toolbox” • Readings

  10. Overview of the Course 1—Introduction 2—Organizational Requirements 3—Individual Needs 4—Turning Effort Into Performance 5—Performance Analysis 6—Steps to Improve Performance: Select, Direct, and Facilitate 7—Steps to Improve Performance: Encourage 8—Steps to Improve Performance: Communicate 9—Action Plans

  11. Course Procedures • Course schedule • Class hours • Rest breaks • Overnight accommodations • Facilities: parking, restrooms, smoking, phones, snacks, etc.

  12. Activity: The Maintenance Feud

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