Total Safety

1. 2012 TCC/ACIT EHS Seminar June 5, 2012 Total Safety – Best Practices Total Safety

2. Voluntary Protection Program Challenge Process

3. Total Safety – U.S.A. OSHA Challenge Process AK OSHA STAR State Planned STAR State Planned OSHA Challenge Total Safety HI 06 04 12

4. Performance Training Subject Matter Expert (SME) Program

5. SME Increased responsibility and leadership Increased knowledge and experience TRAINER LEADER Qualified Person MENTOR AUTHORIZED Trainee LEARNER JOB READY Subject Matter Expert (SME) Program All regions and districts of North America have trained and experienced Subject Matter Experts able to instruct other employees on Total Safety’s Best Practices. SME Program • Workers who participate in the Work Instruction Performance Training Process, through increased knowledge and experience, can earn qualifications along a hierarchical course. • As a worker gains experience and knowledge the process allows for elevated designations and responsibilities. • The SME process encourages workers to gain experience and expertise in assigned job tasks. The process also helps to prepare workers for increased responsibilities and leadership positions within a Job Family and all of Total Safety.

6. Training Management System Beyond Compliance

7. Training Management System Complete management of Learning System through validation of training events and management of employee required matrices. Empowers employees/supervisors to properly manage their positional requirements. Training Record Management • All completed records are validated and logged through Regional Training and Quality Coordinators. • Refresher emails are delivered at pre-determined times to select individuals. • All validated training events have completion documentation attached to record. Report Capability • Multiple report capability. Data can be mined and reported in a variety of formats. Training Profiles (Matrix) • 200 position profiles by location created. • Profiles are dynamic and can be easily changed to reflect new requirements. Course Management • Ability to establish and manage courses; Add course description and objectives; Assign training providers. Organization (Personnel) • Regional Training and Quality Coordinators in place to facilitate training at regional level.

8. Management Accountability Safety Scorecard

10. Safety Score Card – improves leadership and performance • Lead/Attend Monthly Safety Meeting • Visible and vocal safety leadership by being present at monthly safety meetings. • Attendance counts 10% monthly • Focus Inspection • Inspection checklist prepared by HSE and utilized by management monthly. • Compliance items that OSHA would be looking for. • Attendance counts 10% monthly • SAFE Card Observations • ∙ Each Manager and Supervisor will turn in 4 SAFE Cards per Month. • ∙ Each SAFE Card will be worth 5 percentage points on your score card for a total possible of 20%

11. Safety Score Card – improves leadership and performance • Recordable • Manager or supervisor will be held accountable to focus on ZERO Accidents (Stop Pain & Suffering) each recordable counts 20%. • First Report Completed Within 24 Hours • Manager or supervisor must be proactive in investigating a safety mishap and completing the First Report Form within 24 hours of the occurrence. • Completion with immediate corrective action counts10%. • Normal FFR Closed Within 5 Working Days • Normal FFR’s that do not require a detailed investigationwill be closed out within 5 working days from its initiation. • Non completion counts 10%. • At Fault MVA • Manager or supervisor must be proactive in reducing the number of MVA by focusing on preventive measures. • Each MVA counts 20%.

12. Worker’s Rights & Commitment Shield of Rights & Commitment Coin

13. Shield of Rights

14. Safety Moment – Our Commitment “COMMITMENT COIN” Each employee is presented with a coin to keep in their pocket to serve as a reminder of their shield of rights. • The Right to STOP THE WORK • The Right to a Safe Workplace • The Right to Voice Concerns • The Right to Receive Skills Training • The Right to Safe Equipment and Tools • The Right to Access Management

15. Questions? Safety Sharing – Stops Pain & Suffering