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Jaana Kaakkola, Prime Minister's Office (source: Accenture). Accenture 2006: Finland is among forerunners in eGovernment. Progressing. . . . . . What's happening with the customer service strategy?. . Standing still. . . The country's rank in customer service leadersip in 2005. Among the leaders.
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1. 1/29 Ministry of Finance, Finland