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TOSHIBA

TOSHIBA. March 21, 2000. Toshiba’s Mid-term Business Plan. Toshiba’s Mid-term Business Plan. ・ For the three fiscal years to March 31, 2003. ・ The first mid-term business plan under the in-house company system. ・ Strategies for each company to win in the highly competitive global marketplace.

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TOSHIBA

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  1. TOSHIBA March 21, 2000 Toshiba’s Mid-term Business Plan

  2. Toshiba’s Mid-term Business Plan ・For the three fiscal years to March 31, 2003 ・The first mid-term business plan under the in-house company system ・Strategies for each company to win in the highly competitive global marketplace

  3. Provision of value-added products and services by fully utilizing IT ■ Advance in-house company system and create inter-company value chain ■ Enhance corporate value and corporate governance ■ Fundamentals of The Plan

  4. Media cards Bluetooth Notebook PCs Semicon-ductors LCD MPEG4 Utilize IT to Provide Value Creating Products And Services Emergence of wireless and mobile technologies Product development utilizing world class technologies iValue Creation Company to take lead in mobile services business Promote B 2 B business

  5. Promote IT and Establish a New Business Style Mobile Network & Provide solutions that meet customer requirements Create products with the advanced technologies

  6. Strategies to make each company a winner ■ Collaboration of companies in products, components, systems, services and content Inter-company Value Chain Advancing The In-house Company System and Create an Inter-company Value Chain

  7. Inter-company Value Chain S&S DM Semiconductor DDC iVC PS HA SD Card Flash Content Media Card Application Memory Distribution Products Wireless PC/ Cellular Telecom LSI LCD/ Battery Content Products Satellite Mobile Network Home Appliances Network AV System LCD Content Digital Digital TV LSI Battery Distribution White goods Digital Broadcasting Service Mobile BtoC Data Broadcasting Content BtoB BtoC Internet Service ASP Content Infrastructure PC for car System LSI LCD Fuel Cell ITS/ Automotive Application CPU System

  8. Heighten customer satisfaction by creating value-added products and services Enhance corporate value ■ Enhancing Corporate Value and Heightening Corporate Governance

  9. ROE Free cash-flow ROI Reinforce Financial Status ■ Intensive cash-flow oriented management   →  cash-flow increase \100 billion + (FY99) ■ Create value and profits exceeding the cost of investment

  10. Increase disclosure ■ Enhancing Corporate Value and Heightening Corporate Governance Win satisfaction from stakeholders: customers, shareholders, employees and the local community

  11. Outline Consolidated Billion yen

  12. Achieving High Growth \7,800 billion \5,700 billion Global business operation focuses on IT ROE: 15.5%

  13. Increase cash-flow \370 billion in three years FY99 FY02 Total debt 1,990 1,750 146 89 D/E ratio (%) (exclude Toshiba Credit Corp. and Toshiba Building & Lease Corp.) Emphasize Cash-flow Management - Reduce total debt in consolidated-base - ■ Maximization of cash-flow aimed to increase company value 200 150 120 150 100+ 100 100 50 0 FY99 FY00 FY01 FY02 Reduce total debt in consolidated-base(FY02D/E ratio≦100%) (\billion)

  14. Information & Communications and Industrial Systems Digital Media Power Systems Electronic Devices Home Appliances Others Sales by Segment \ billion FY99 FY02

  15. Others Home Appliances 500 Information & Communications and Industrial Systems 700 6% 2,250 Power Systems 8% 25% 550 6% Electronic Devices & Components Digital Media 2,550 2,300 29% 26% Sales by Segment Others Information & Communications and Industrial Systems 440 Home Appliances 680 7% 1,900 10% Power Systems 29% 530 8% Electronic Devices & Components Digital Media 1,550 1,420 22% 24% FY99\5,700 billion FY02 \7,800 billion

  16. Others Home Appliances 30 Information & Communications and Industrial Systems 15 Power Systems 7% Others 15 3.5% 100 Information & Communications and Industrial Systems 3.5% 28 24% 40 22% Home Appliances Electronic Devices & Components 32% 2 2% Digital Media 160 Power Systems 100 11 9% 38% Digital Media 24% 44 35% Electronic Devices & Components -25 billion yen Operating Income by Segment FY99 \100 billion FY02 \420 billion

  17. Growth by focusing on IT business ■ Establish solid profit base ■ Establish new management style ■ Essentials for Mid-term Business Plan

  18. System solutions, services, contents Components Growth by Focusing on IT Business Mobile network equipment

  19. i-Value Creation e-Net Division Reinforce Internet Business BtoC business Mobile Internet service Content business Advanced Systems by Internet Technologies BtoB/System solution 500 billion yen in FY2003 electric administration system for government Retail/ manufacturing/ Financing Digital broadcasting Wireless access ITS

  20. Notebook PCs Next-generation cellular phone, W-CDMA Mobile AV network products Media cards Digital broadcasting Focusing on Mobile and Network-related fields

  21. Notebook PC Business Provide attractive products that define market trend and expand business in services Reinforce competitiveness and improve customer satisfaction through the completion of global SCM and CRM systems

  22. W-CDMA Business Opening of broadband era in Japan Establish W-CDMA Business Development Division The world’s first MPEG4 single chip LSI

  23. Internet Mobile AV Mobile AV Mobile AV Mobile AV Mobile AV Mobile AV Mobile AV Network MPEG4 Outdoos Memory card W-CDMA Bluetooth Home

  24. Media Card Business Notebook PC NAND Flash Memory Components Business Digital Mobile Devices I/O function Bluetooth MPEG camera Digital Audio Player Content Production Distribution Business DVD Content

  25. Strengthening The Components Business Semiconductors System LSI NAND flash memory LCDs Polysilicon LCDs Rechargeable Batteries Concentrate resources on mobile network

  26. Billion yen 1,050 1,550 Others 1600 1400 iValue 1200 Medical/Elevators 1000 and Building Systems 800 Energy 600 Digital Media 400 200 Information Systems 0 FY99 FY02 Strengthen Services Business

  27. power systems, consumer products, medical systems, elevator & escalator systems, industrial equipment Establish a Solid Profit Base - Review The Organizational Structure - • Globalization through alliances • Reshape business structure • Reshape business portfolios Stabilize and improve profitability

  28. 100% on-line procurement procurement costs for FY2002 to be \200 billion lower than in FY1999 Introduce integrated SCM, CRM, ERP system in semiconductor and PC business Improve customer service Acceleration of IT-based Management Enhance productivity by strategic utilization of IT \150 billion investment in IT over three years

  29. In-house companiy In-house company In-house company Subsidiaries and affiliates Subsidiaries and affiliates Subsidiaries and affiliates Reinforce monthly consolidated system in April 2000 Group Management Corporate

  30. Shape A New Corporate Culture Thorough implementation of Management Innovation 2001 program ・Introduced in April, 1999 to all in-house companies ・Concrete targets utilizing IT ・\560 billion in improvement over three years

  31. Start environmental accounting from FY1999 Full employment of zinc-free soldering 30% reduction of chemical material disposal Zero emission of trash Investment in environmental protection Promote PRTR in all facilities Environmental Management Green procurement

  32. Performance-based Human Resources Evaluation Add flexibility to remuneration structure Performance-based treatment Creative and innovative corporate culture Original remuneration systems in separate entity

  33. Investment in products and technologies to maintain superior competitiveness Over \350 billion investment in R&D Centering on IT and components \350 billion for capital expenditure Resource Investment Plan

  34. Head Count Plan 192,000 190.500

  35. Toshiba in The 21st century Contribute to society through products and services A value-creating company Achieve continuous high growth and high profit

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