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When Flexible Routines Meet Flexible Technologies

When Flexible Routines Meet Flexible Technologies. Paul Leonardi Northwestern University. Imbrication: MISQ 2011. Imbrication: MISQ 2011. 1950s. Imbrication: MISQ 2011. 1950s. X. or. ?. Imbrication: MISQ 2011. 1950s. 1980s. Imbrication: MISQ 2011. 1980s. X. or. ?.

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When Flexible Routines Meet Flexible Technologies

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  1. When Flexible Routines Meet Flexible Technologies Paul Leonardi Northwestern University

  2. Imbrication: MISQ 2011

  3. Imbrication: MISQ 2011 1950s

  4. Imbrication: MISQ 2011 1950s • X or ?

  5. Imbrication: MISQ 2011 1950s 1980s

  6. Imbrication: MISQ 2011 1980s • X or ?

  7. Imbrication: MISQ 2011 1950s 1980s 2000s

  8. Imbrication: MISQ 2011 • ? 2000s or ?

  9. Imbrication: MISQ 2011 Routines: Patterns of Action. Action involves people interacting with other people and with technologies. Technologies (in-practice): How people enroll technology into their routines. People follow routines when designing technologies and they use technologies to carry out routines

  10. Imbrication: MISQ 2011 Material Agency Human Agency

  11. Imbrication: MISQ 2011

  12. Imbrication: MISQ 2011 Human Agency: Practice of forming and attempting to realize one’s goals Material Agency: Capacity of nonhuman entities to act on their own, apart from human intervention

  13. Imbrication: MISQ 2011 Material Agency Material Agency Material Agency Material Agency Process of Organizing: Human Agency Human Agency Human Agency Human Agency

  14. Imbrication: MISQ 2011 Imbrication: Arrangement of distinct elements in overlapping patterns so they function interdependently

  15. Imbrication: MISQ 2011 Material Agency Material Agency Material Agency Material Agency Human Agency Human Agency Human Agency Human Agency ? Time

  16. Imbrication: MISQ 2011 Perceptual Construction as Mechanism for Imbrication Within the framework established by previous imbrications, people construct perceptions of whether they need to change their goals or change the the materials with which they work

  17. Imbrication: MISQ 2011 Perception of Affordance Material Agency Human Agency Human Agency = Change in Routine

  18. Imbrication: MISQ 2011 Perception of Affordance Material Agency Material Agency Human Agency Human Agency = Change in Routine = Change in Tech Perception of Constraint

  19. Imbrication: MISQ 2011 Perception of Affordance Material Agency Material Agency Material Agency Human Agency Human Agency Human Agency Perception of Constraint

  20. Imbrication: MISQ 2011

  21. Implications for Process Research • To understand process, we need to understand: • People’s interactions with people • People’s interaction with things • (maybe) Things interaction with things • Process research requires “zooming” • Scaling up from observations to frameworks • Process research requires iterations of data analysis • Revised research design • Revised approach to analysis • Revised approach to writing up methods

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