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What tools should I use?

What tools should I use? . Chapter 8 MISY 300. IT Tools. Select software and systems that enable you to deliver high-quality IT efficiently, effectively and economically.

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What tools should I use?

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  1. What tools should I use? Chapter 8 MISY 300

  2. IT Tools • Select software and systems that enable you to deliver high-quality IT efficiently, effectively and economically. • To evaluate such tools, first determine how they meet your needs, whether they fit your existing systems, whether you can adapt them as those needs change and what support costs they involve. • Whether you will use these tools for “service support” or “service delivery,” make sure they comply with relevant industry standards. • Take the time to get this right, because undoing the purchase of unsuitable IT software and systems is costly and time-consuming.

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