Dave McAteer Commercial Manager COINS-etc Richard Manson Documetric, Business Development Manager

1. Outsourced Invoice Processing Dave McAteerCommercial Manager COINS-etcRichard MansonDocumetric, Business Development Manager

2. Electronic Invoicing got to be the way to go ... but all inclusive ?

3. ProcessesElectronic Invoicing Order System 1 2 3 Invoice 4

4. What Could be more simple ?

5. ProcessesElectronic Invoicing Order System 1 2 3 Invoice 4

6. Paper just can’t get rid of it

7. Outsourced Invoice ProcessingCombining the two Scan - Intelligent Capture - - 1 Order System 2 3 Invoice Outsourced Transaction Processing Centre 5 4

8. Specialist area so partnered with Documetric

9. Outsourced Invoice ProcessingWho are Documetric? Core Service Preferred Delivery Partner for: • Remittance processing • BACS Processing • Electronic Funds Transfer (EFT) • Invoice Processing • Call Centre services • Forms Processing Other Clients

10. Outsourced Invoice ProcessingDocumetric Credentials • History - Providing outsource Business Process Outsourcing services since 1973 • Banking Credentials - Preferred supplier to a number of banks for lockbox (payment processing for businesses), Payroll and Voucher processing services • Location - UK based operations, global reach through partnerships • Customers - servicing over 60 clients, over 100,000 end customers!

11. Outsouced Invoice ProcessingDocumetricCrudentials • Transaction statistics: • Documetric pays approximately 7.5% of the UK workforce • Documetric processes in excess of 47 million transactions a year • Documetric processes payments with a value in excess of £24 billion per annum • Documetric is one of the top five largest BACS bureaus in the UK • SLA - Standard SLA of >99% accuracy (industry standard 95%) • Accreditation - PCI, ISO 9001 (Quality) and ISO 270001 (Security Mgmt)

12. Outsouced Invoice Processing Why Outsource anyway? • Removes non core function – allowing personnel to focus on value add activities • Visibility: • Cost - Every invoice is the same price to process! • Quality - 99.8% SLA guaranteed • Timeliness - If received in the morning, they are processed by afternoon • Increase controls and quality - Reduced error rate

13. Outsouced Invoice ProcessingWhy Outsource anyway? • Cost: • Reduction in labour. No internal staff needed to capture data. No technical staff needed to support data capture application • No Hardware / Software. No need to purchase scanners, servers, software. No maintenance • Low risk & Platform for further outsourcing • Seamless management of fluctuations in volume

14. Outsouced Invoice ProcessingWhat Documetric Customers say “ Documetric’s payment processing service allows us to benefit from new technology, to improve our efficiency and effectiveness and enables us to be more flexible in our approach to getting the job done. Because the Documetric operation works so well, it feels as though they are part of our organisation rather than outside it” Janet Pick, Revenues Manager, High Peak Borough Council

15. Outsouced Invoice ProcessingWhat Documetric Customers say “ The service provided by Documetric has improved our efficiency in handling receipts from up to 20,000 customers each month .... Specific improvements include increased accuracy levels on receipt matching and greater flexibility when dealing with volume fluctuations” ATS Euromaster

16. Outsouced Invoice ProcessingWhat Documetric Customers say “ The invoice capture service provided by Documetric has delivered efficiency gains in our process beyond expectations – we are now able to process up to 65% of invoices automatically without anyone touching them” John Morgan, European Purchase to Pay Manager, Huntsman Tioxide

17. Outsourced Invoice ProcessingPaper Invoices

18. Outsourced Invoice ProcessingScan and Capture Service 4 7 2 5 1 6 3 Invoice Scan & Capture Mail – paper invoices COINS ETC Open, Sort & Batch Receive mail & Sort OCR / Data Capture Transfer to COINS Scan & Archive Review & Validate 1. Mail Delivery - Locally hosted PO Box 5. OCR / Data Capture – Capture invoice data items using Intelligent Data Capture software 2. Receive & Sort - Sort per customer group 3. Open , Sort & Batch – Out sort items not to be scanned. Batch invoices and supporting docs 6. Review & Validate – manually validate every item captured / required 7. Transfer to COINS ETC – once validated, transfer to COINS ETC to be processed 4. Scan & Archive – Scan invoices using ‘clean up’ technology. Update header and archive / destroy originals

19. Outsourced Invoice ProcessingCombining the two Scan - Intelligent Capture - - 1 Order System 2 3 Invoice Outsourced Transaction Processing Centre 5 4

20. Outsourced Invoice ProcessingSummary • Paper invoices: • received, sorted and scanned • data extracted & validated • Image and data file transferred to COINS-etc • Invoices stored, destroyed or sent back • Delivered by the same mechanism as other electronic invoices

21. Electronic Invoicing got to be the way to go ... And all inclusive !

22. Thank youQuestions? Dave McAteerCommercial Manager Coins etc david.mcateer@coins-global.com 07825 890 593 Richard MansonDocumetric Business Development Manager richard.manson@documetric.com