Mike Jones Business Development Manager

1. Mike Jones Business Development Manager

2. Agenda • RMDCN Background and tender requirements • Tender requirements • Equant Overview • Technical Requirements • Proposed solution • Service Delivery • Equant’s migration plan • Summary and Questions

3. Overview - Existing RMTN Network

4. GTS/ RMTN Legacy Protocols Bandwidth constraints Multiple bi-lateral links Many vendor relationships Unmanaged service WMO RA VI

5. IP Convergence Any to any virtual connectivity Fully managed service New applications Better network management Guaranteed levels of service One vendor relationship Future

6. Commitment to 49 countries Individual contractual relationships Service Level Agreements encompassing High availability Guaranteed response time End to end management and fault resolution Ceiling prices with reviews (downward) Stringent acceptance criteria ITT Requirements

7. Equant will provide:- Single network Local people in country Commitment to initial training 30 day reliability tests for network acceptance Price reviews Commitment to 49 countries Professional project management ITT Evaluation

8. Rapidly-expanding Worldwide customer base Key customers include: America Online Xerox Motorola Hilton International Mercedes Benz Interpol S.W.I.F.T. Shell UNHCR 3M BAT Cadbury Schweppes SGS THOMSON EQUANT Blue Chip Customers

9. EQUANT owns and operates the world’s largest telecommunications network: 225 countries and territories 99.98% core network availability 123,000 user connections End-to-end management Global technology approach - Cisco routers, Nortel switches EQUANT’s Network

10. Support Services EQUANT Total Network Solutions Data Processing Centres Installation and Maintenance Training Application Development Voice Project Management Customer Management Tools 24 hour local language help desks Value Added Managed LAN Access Global Network Systems Development Messaging Services X.25 MDNS Fax and Telex SNA X.400 Frame Relay Messaging Global Dial Electronic Commerce

11. 4,500 multi-cultural, multi-lingual, operations and engineering staff in 150 countries 123,000 customer connections Global network management centres in Paris, Atlanta and Singapore Ranked #1 in overall quality of service by the 1997 Telemark Users Survey Global Customer Support

12. “Coverage and cost effectiveness were two key elements in the Unisys selection process which EQUANT was able to demonstrate with our solution.” “The new generation of Internet-based IT applications have the potential to profoundly change the way global businesses work. The network arrangement between Shell and EQUANT provides the foundation for the delivery of these services.” “EQUANT’s network services will help us extend our solution to more locations to better serve our clients.” What our Customers Say

13. Expand network depth and capacity Maintain and increase customer satisfaction Add new products & services to global solutionsportfolio Maintain development of Customer Management tools EQUANT’s Direction

15. Des Peck Business Support Manager

16. Overview • Recap of requirements • What solution will be used • How solution will be supported/benefits • Implementation • Conclusion.

17. RMDCN’s technical requirements

18. Overview - Key requirements in ITT • A network solution to replace the current two networks • Highly reliable and stable solution • A network with high availability • Fully managed network

19. Overview - Key requirements in ITT • Cost effective connections to each location. • Local in-country support for each location. • A clear upgrade path from the legacy protocols to • TCP/IP as and when required. • The flexibility to accommodate the changing requirements of the ECMWF and WMO RA VI.

20. CPE managed by Vendor CPE POP Leased line Overview - RMDCN IP DECnet RMDCN site CPE RMDCN site DECnet RMDCN site Vendor’s network X.25 IP CPE CPE IP X.25 Vendor’s Area of Responsibility

21. Equant’s proposed solution

22. The world largest private network 225 countries and territories 2,500+ nodes 120,000+ customer connections Network access based on a single architecture -Nortel 150 helpdesks with 137 languages Equant’s network E

23. Managed LAN Access Service ROUTER ROUTER Equant network local local LAN LAN maintenance network network management fault access reporting Equant responsibility

24. Service Delivery

25. Operational Activities Responsibilities Help desk support Investigations Problem Resolution Escalation Maintenance PTT liaison 3 GNCOC 24 x 24 hour Regional Support Centres 150 x 8/24 hour Local Support Centres 250 x 8/24 hour Maintenance and Field Service Centres Support and Fault Management

26. Globally integrated fault management procedures Common network management systems globally End to end visibility across the globe Removes the pain of multiple bi-lateral connections Operational End to End Support Equant Network local local LAN LAN Operational Visibility

27. Quality of Service Indicators NTT NRT Equant Network Lease line Lease line M M Switch Switch M M Terminal Host Dial back up NPA Dial back up TNPA NPA : Network Path Availability NTT : Network Transit Time NRT : Network Response Time TNPA: Total Network Path Availability

28. Equant’s Migration plan

29. Migration Plan

30. Migration Plan Equant Network

31. Customer Project Manager • Defines the RMDCN project scope, and objectives • Outlines the RMDCN requirements and implementation time-scales • Defines reporting and escalation procedures • Ensures that all scheduled phases are worked out and completed in due time • Organises regular meetings in order to provide an accurate status on the project progress

32. Summary - WHY EQUANT ? • Geographic reach • Single network architecture • Resilient backbone network • Managed networks are its core business • Local support • Strong technical design • Project management skills • Operational management

33. Overview - Existing RMTN Network

34. Belgrade Tallin Budapest Alma Beirut Bet Dagan Amman Riga Ata Prague Tblisi Reykjavik Vilnius Luxembourg Luqa Skjope Kishinev Warsaw Bucharest Moscow Bratislava Overview - The planned RMDCN Toulouse Helsinki Athens Copenhagen Offenbach Dublin Rome Larnaca Zagreb Sofia Brussels Minsk Baku De Bilt Vienna Oslo Yerevan EQUANT Tirana Network Lisbon Reading Ljubljana Norrkoping Madrid Bracknell Kiev Ankara Damascus Zuerich

35. D A T A DATA Frame Relay Bandwidth Management Example Access line speed = 64 kbit/s Committed Information Rate (CIR) = 32 kbit/s Extended Information Rate (EIR) = 48 kbit/s Instantaneous Burst Capability = 64 kbit/s kbit/s 64 48 CIR 32 0 Time

36. CIR CIR Instantaneous ( Kbps) +EIR (1 sec) Burst ( Kbps) ( Kbps) 384 = CIR 768 512 = CIR 1024 640 = CIR 1280 768 = CIR 1536 1024 = CIR 2048 1536 = CIR 2048 1920 = CIR 2048 1984 = CIR 2048 2048 = CIR 2048 Availability and Access Speeds CIR CIR+EIR Instantaneous ( Kbps) ( Kbps) (1 sec) Burst ( Kbps) 8 12 16 16 24 32 24 36 48 32 48 64 48 72 96 64 96 128 96 144 192 128 192 256 192 = CIR 384 256 = CIR 512

37. Frame Relay - Credit / Refresh CIR Pool

38. Frame Relay - Credit / Refresh EIR Pool

39. Migration Plan Equant Network