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Slippery Rock University. Industry Awareness Night 2005. "You Never Get a Second Chance to Make a First Impression!". Topics. Interviewing Tips GSK’s Interviewing Techniques. Interviewing Tips. Preparation. Research the company Test drive Rehearse Be early! Take paper and pen
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Slippery Rock University Industry Awareness Night 2005 "You Never Get a Second Chance to Make a First Impression!"
Topics • Interviewing Tips • GSK’s Interviewing Techniques
Preparation • Research the company • Test drive • Rehearse • Be early! • Take paper and pen • Take Résumé
Presentation • Appropriate Attire • Jewelry • Tattoos • Piercings • Make-up • Hair style
Presentation • Eye Contact • Hand Shake • Greet by Name • Good Posture • Strong Voice tone • Curtail bad habits • POSITIVE ATTITUDE!!!!!!
During the Interview…. • Turn your cell phone off! • Be comfortable - OK to be nervous • Talk 70% of the time • Be a good listener • Take notes if necessary • Be prepared with your own questions • Sell yourself at the Interview Close • Inquire about the next steps
Frequent Mistakes • Not informed about the Company (24%) • Unprepared for the Interview (23%) • Timid (15%) • Don’t Sell Themselves (8%) • Overpowering/Aggressive (7%) • Don’t know what they want to do (6%)
Frequent Mistakes (cont.) • No eye contact (3%) • Not punctual (3%) • Smoking/Chewing Gum (3%)
Follow Up • Thank you letter(s) • What are the next steps? • When can I expect to hear from you? • Phone calls
What is Targeted Selection? A selection system that provides an efficient method of collecting the necessary information about an applicant, which helps make superior hiring decisions.
Targeted Selection Elements • Several interviews conducted • Human Resources • Hiring Manager • Associates/Managers in the Department
Targeted Selection Elements • Each Interviewer responsible for gathering particular information • Problem Solving Skills • Technical Skills • Leadership • Initiative • Motivation • Communication Skills • Presentation Skills • Organizational Skills
S / T A R Question Types • STAR Questions – The Whole Story • Situation/Task Questions • Action Questions • Result Questions
S / T A R Situation/Task Questions • Background or Context in which the candidate took action Examples: • Describe a situation when… • What were the circumstances surrounding…?
S / T A R Action Questions • What the candidate did in response to a Situation or Task Examples: • Exactly what did you do? • Describe specifically how you did that.
S / T A R Result Questions • The effects of the candidates Actions Examples: • What problems/successes resulted from…? • What was the outcome?
S / T A R Purpose of STAR Questions • Interviewer sees the whole story • What situations the candidate has experienced • What he or she did in the situation • Results of his or her actions
S / T A R Five Points to Remember • Be Early! • Have a Neat Appearance! • Have a POSITIVE ATTITUDE! • Follow Up! • Give the whole story!