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The Purpose Driven Business Driven by the Triple Bottom Line. John Hemken, Owner & CEO | TBL Business Development Angela Owen, President | TBL Leadership Partners. Purpose Driven Business. TBL Leader. Heartbeat of the Purpose Driven Business. The TBL Cause .
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The Purpose Driven BusinessDriven by the Triple Bottom Line John Hemken, Owner & CEO | TBL Business Development Angela Owen, President | TBL Leadership Partners
Purpose Driven Business • TBL Leader
Heartbeat of the Purpose Driven Business The TBL Cause
Business Transformation: World Class Business Results • Entry point for the next two bottom lines • Profit provides the engine for economic development in the community • Excellent business results establish credibility
Community Transformation: Economic Development • Investment in the surrounding communities • Local job and wealth creation • Community leadership and influence
Personal Transformation: Personal Growth • Investment in people • Organizational excellence • Individual growth in skills and knowledge
Foundation of the Purpose Driven Business Mission, Vision, Values, Priorities
Leader of the Purpose Driven Business The TBL Leader
5 Characteristics of the TBL Leader The TBL Leader has the ability to…
1. Create the Context & Manage the Message Common Thread within a Common Frame
1. Create the Context and Manage the Message • Know and understand the end game Where are we going? What does success look like?
1. Create the Context and Manage the Message • Create a common frame of reference Established background Contextual points of clarity
1. Create the Context and Manage the Message • Clarify and manage the message Key points to remember Consistency of message
1. Create the Context and Manage the Message Franklin Delano Roosevelt Reset the context after Pearl Harbor Transition from Peace Time to War Time
2. Maintain Emotional Intelligence, Resolve, & Resiliency Standing Tall in Both Calm and Storm
2. Maintain Emotional Intelligence, Resolve & Resiliency • Stand tall in tough times Stand firm when times get tough No running for the tall grass
2. Maintain Emotional Intelligence, Resolve & Resiliency • Moral fiber and emotional strength Steady and consistent Emotional fortitude Centered and grounded
2. Maintain Emotional Intelligence, Resolve & Resiliency Nelson Mandela Faced emotional and physical turmoil with dignity and grace Kept resolve after 27 years in prison Committed without fail to the struggle against Apartheid
3. Exercise Judgment for Crisis, People & Strategy Displayed Discernment
3. Exercise Judgment for Crisis, People & Strategy • Think long & short term even in times of crisis Not short sighted in decision-making Maintains cool and nonreactive
3. Exercise Judgment for Crisis, People & Strategy • Wisely choosing people Excellent top team People discernment Individually coach
3. Exercise Judgment for Crisis, People & Strategy • Smartly establish strategy Careful navigation through business situation Clear plan and map to success
3. Exercise Judgment for Crisis, People & Strategy Sir Ernest Shackleton, Captain of the Endurance Wisely selected crew Put his crew first Calm, confident leadership in lengthy crisis
4. Exhibit Character through Servanthood, Followership & Moral Choices Lead as You Serve and Serve as You Lead
4. Exhibit Character through Servanthood, Followership & Moral Choices • Serve and follow before you lead Give unto others “Getting your hands dirty”
4. Exhibit Character through Servanthood, Followership & Moral Choices • Doing what’s right no matter what No Shortcuts Allowed
4. Exhibit Character through Servanthood, Followership & Moral Choices Mother Teresa of Calcutta Faithfully served the people
5. Deliver Sustained Endgame Results Systemic Excellence
5. Deliver Sustained Endgame Results • Excellence through systems Repeatable Demonstrated results
5. Deliver Sustained Endgame Results A.G. Lafley, CEO of P&G “Consumer is boss” Sustainable organic growth Sales growth of >$40 billion from 2000-2007
Five Qualities of the TBL Leader Summary
Promise of the Purpose Driven Business Driven The TBL Covenant
TBL Covenant TBL Covenant
Techniques of the Purpose Driven Business Tools Tried and True
TBL Techniques • Team Development • Strategic Planning • People Systems Model