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Managing Chaos Through Collaboration

DC Health 2.0 STAT Event 24 March 2010. Managing Chaos Through Collaboration. DC Health 2.0 STAT Event 24 March 2010. Who am I? Marie-Michelle Strah , PhD michelle.strah@gdit.com Twitter: @ cyberslate.

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Managing Chaos Through Collaboration

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  1. DC Health 2.0 STAT Event 24 March 2010 Managing Chaos Through Collaboration

  2. DC Health 2.0 STAT Event 24 March 2010 Who am I? Marie-Michelle Strah, PhDmichelle.strah@gdit.comTwitter: @cyberslate Disclaimer: “ The thoughts and opinions expressed in this presentation are mine alone and are not representative, unless clearly and unequivocally stated, of those of any past, present, or future client or employer.”

  3. DC Health 2.0 STAT Event 24 March 2010 Lessons learned:Healthcare is participatoryHealthcare reform is participatoryTransition and change are participatory Patient care is participatory

  4. DC Health 2.0 STAT Event 24 March 2010 Case Study in Chaos:Relocate two existing hospitals into two new sites currently undergoing renovation and provide all initial outfitting, equipment and transition to provide world-class patient care in less than 18 months.

  5. DC Health 2.0 STAT Event 24 March 2010 Managing chaos…-Virtual program management system (Microsoft Technologies)-Agile development-System integration (COTS and custom development)

  6. DC Health 2.0 STAT Event 24 March 2010 Solution? As always, listen to patients…Model for development:www.epatients.netwww.acor.org

  7. DC Health 2.0 STAT Event 24 March 2010 Health 2.0System Development Life Cycle:OLD paradigm: Participatory communities using best practices Web 2.0NEW paradigm: Web 2.0 using best practices of participatory communities

  8. DC Health 2.0 STAT Event 24 March 2010 1.1 Online Data Management Communities1.2 This is Crazy! This Information Needs to be Saved!1.3 Supply Chain Management: An Subject Matter Expert and Patient-driven Online Data and Process Management Community1.4 Building from the Bottom Up1.5 Online Groups Supplement, but Don't Replace,Leaders1.6 Forgotten Heroes1.7 Evidence of the Effectiveness of Online Groups1.8 Putting a Human Face on Medical Information and Supply Chain Data1.9 Practical Day-to-Day Supply Chain Management Advice1.10 e-Groups Are Always There1.13 A Godsend for Those with Limited Access to Supply Chain Data1.14 Keeping Up on the State of the Art and Changing Conditions

  9. DC Health 2.0 STAT Event 24 March 2010 Adapted from:e-Patients: How They Can Help Us Heal HealthcareTom Ferguson, MD and the e-Patients Scholars Working Group http://www.acor.org/epatientswiki/index.php/The_Surprisingly_Complex_World_of_e-Communities Used under Creative Commons License 3.0

  10. DC Health 2.0 STAT Event 24 March 2010 Solution? Managing chaos through collaborationRevolution in information architectureHow patients can teach us to heal healthcare IT

  11. DC Health 2.0 STAT Event 24 March 2010 Thank you for your time!Marie-Michelle Strah, PhDmichelle.strah@gdit.comTwitter: @cyberslate Disclaimer: “ The thoughts and opinions expressed in this presentation are mine alone and are not representative, unless clearly and unequivocally stated, of those of any past, present, or future client or employer.”

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