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Enhanced Business Mentoring. Helen Heanes Senior Economic Development Officer Dorset County Council. Enhanced Business Mentoring. What is mentoring Background to project Why we decided to do it Recruitment Seminars Tools for Mentors Targets and Outputs Outcomes. What is Mentoring?.
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Enhanced Business Mentoring Helen Heanes Senior Economic Development Officer Dorset County Council
Enhanced Business Mentoring • What is mentoring • Background to project • Why we decided to do it • Recruitment • Seminars • Tools for Mentors • Targets and Outputs • Outcomes
What is Mentoring? Definitions of mentor and mentoring: • Anexperienced or trusted counsellor or guide • help by one person to another in making significant transitions in knowledge, work or thinking • Mentoring is a relationship between two parties, where one (the mentor) gives the other (the client/mentee) guidance and support to achieve agreed objectives
Enhanced Business Mentoring - Background • Initial project agreed Summer ‘09 • 3 mentoring schemes • Not all partners able to commit • Project revised November ‘09 • 2 mentoring schemes • South Devon Business Mentors, DorMen • New outputs and direction • Project extension to end June ‘10
Why we decided to do it • Ethos • Use mentoring to support more businesses through the recession • Increase capacity of mentoring schemes • More mentors • Technical knowledge • Skills development • Legacy • Tools for Mentors • Mini tool kit, on-going resource
Proper partnership working • Dorset – development of soft skills training • Devon – focus on ‘harder’ technical skills • Joint technical seminars • Speakers and content arranged by Devon • Venues and locations arranged by Dorset • Mentor Toolkit and materials available to both schemes
Increasing physical capacity • Mentor recruitment • Induction workshops • for new mentors • Website improvements • New marketing materials
Increasing technical capacity Technical Workshops - • Mentoring in times of Recession and Recovery • Finance Workshop for Business Mentors • Raising Venture Capital and Alternative Finance • Marketing Workshop • Soft Skills Training
Soft Skills - Advising v Mentoring ADVISING (DIRECTIVE – “PUSH”): SOLVING SOMEONE’S PROBLEM FOR THEM TellingInstructingGiving adviceOffering guidanceGiving feedbackMaking suggestionsAsking questions that raise awarenessSummarisingParaphrasingReflectingListening to understand MENTORING (NON-DIRECTIVE – “PULL”): HELPING SOMEONE TO SOLVE THEIR OWN PROBLEM
Tools for Mentors • Devon & Dorset • impact of Recession is still being felt now • Mini tool kit for mentors • Video case studies • On-line materials and mentoring aids • Fact sheets • Flow charts • Question prompts with suggested solutions
Who makes use of mentoring • Dorset 160 businesses per year • 100 since June ‘09 • Main reasons over last 12 months • finding new markets • finding new business • business dried up as result of recession
Who makes use of mentoring • Devon 80-120 Business per year • Main reasons over last 12 months • 75% - financial reasons • 75% - sales & marketing • 30-40% - general management • Increased call on use of UKT&I
Dorset Public Sector Network Any Questions ? Helen Heanes email:h.e.heanes@dorsetcc.gov.uk