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Enhanced Business Mentoring

Find out about the Enhanced Business Mentoring program led by Helen Heanes, the Senior Economic Development Officer, at Dorset County Council. Learn about the background, recruitment, seminars, tools for mentors, targets, outputs, and outcomes of the program.

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Enhanced Business Mentoring

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  1. Enhanced Business Mentoring Helen Heanes Senior Economic Development Officer Dorset County Council

  2. Enhanced Business Mentoring • What is mentoring • Background to project • Why we decided to do it • Recruitment • Seminars • Tools for Mentors • Targets and Outputs • Outcomes

  3. What is Mentoring? Definitions of mentor and mentoring: • Anexperienced or trusted counsellor or guide • help by one person to another in making significant transitions in knowledge, work or thinking • Mentoring is a relationship between two parties, where one (the mentor) gives the other (the client/mentee) guidance and support to achieve agreed objectives

  4. How Mentoring works

  5. Enhanced Business Mentoring - Background • Initial project agreed Summer ‘09 • 3 mentoring schemes • Not all partners able to commit • Project revised November ‘09 • 2 mentoring schemes • South Devon Business Mentors, DorMen • New outputs and direction • Project extension to end June ‘10

  6. Progressing well

  7. Why we decided to do it • Ethos • Use mentoring to support more businesses through the recession • Increase capacity of mentoring schemes • More mentors • Technical knowledge • Skills development • Legacy • Tools for Mentors • Mini tool kit, on-going resource

  8. Proper partnership working • Dorset – development of soft skills training • Devon – focus on ‘harder’ technical skills • Joint technical seminars • Speakers and content arranged by Devon • Venues and locations arranged by Dorset • Mentor Toolkit and materials available to both schemes

  9. Increasing physical capacity • Mentor recruitment • Induction workshops • for new mentors • Website improvements • New marketing materials

  10. Increasing technical capacity Technical Workshops - • Mentoring in times of Recession and Recovery • Finance Workshop for Business Mentors • Raising Venture Capital and Alternative Finance • Marketing Workshop • Soft Skills Training

  11. Soft Skills - Advising v Mentoring ADVISING (DIRECTIVE – “PUSH”): SOLVING SOMEONE’S PROBLEM FOR THEM TellingInstructingGiving adviceOffering guidanceGiving feedbackMaking suggestionsAsking questions that raise awarenessSummarisingParaphrasingReflectingListening to understand MENTORING (NON-DIRECTIVE – “PULL”): HELPING SOMEONE TO SOLVE THEIR OWN PROBLEM

  12. Tools for Mentors • Devon & Dorset • impact of Recession is still being felt now • Mini tool kit for mentors • Video case studies • On-line materials and mentoring aids • Fact sheets • Flow charts • Question prompts with suggested solutions

  13. The Outputs - Results so far

  14. Who makes use of mentoring • Dorset 160 businesses per year • 100 since June ‘09 • Main reasons over last 12 months • finding new markets • finding new business • business dried up as result of recession

  15. Who makes use of mentoring • Devon 80-120 Business per year • Main reasons over last 12 months • 75% - financial reasons • 75% - sales & marketing • 30-40% - general management • Increased call on use of UKT&I

  16. Dorset Public Sector Network Any Questions ? Helen Heanes email:h.e.heanes@dorsetcc.gov.uk

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