UNMEASURABLE: DEVELOPING SOFT SKILLS IN HIGHER ED.

1. UNMEASURABLE: DEVELOPING SOFT SKILLS IN HIGHER ED. Presented By: Senora Miller-Logan, Assistant Director and Golda Sharpe, Project Coordinator Memphis In May Student Affairs Conference 2014 Fostering Student Success: Developing Strategies For Student Recruitment, Retention, and Graduation The University Of Mississippi, Luckyday Success Program

2. CONTACT INFORMATION • SENORA MILLER-LOGAN • E-MAIL: SENORALM@OLEMISS.EDU • GOLDA SHARPE • E-MAIL: GMSHARPE@OLEMISS.EDU WWW.LUCKYDAYSCHOLARSHIP.OLEMISS.EDU

3. PRESENTATION OVERVIEW • INTRODUCTIONS/CONTACT INFORMATION • PROGRAM OBJECTIVES • THE NEED FOR SOFT SKILLS • HOW ARE WE PERFORMING? • THE LUCKYDAY APPROACH • KEY TAKEAWAYS • DOOR PRIZES

4. PROGRAM OBJECTIVES • UNDERSTAND THE CHANGING LANDSCAPE OF THE WORKFORCE AND HOW BEST TO PREPARE STUDENTS FOR WORKING IN THE 21ST CENTURY • THE LUCKYDAY APPROACH TO SOFT SKILL DEVELOPMENT

5. FACT 70% OF THE TIME PEOPLE OF AVERAGE INTELLIGENCE OUTPERFORM PEOPLE WITH THE HIGHEST LEVELS OF INTELLIGENCE

6. FACT EMOTIONAL INTELLIGENCE ACCOUNTS FOR 58% OF JOB PERFORMANCE Source: Talent Smart http://www.emotionalintelligence.net/

7. What are employability skills? Soft Skills Hard Skills • Self-management • Thinking and solving • Working together • Understanding business • Communicating • Degree/Certificate • Operating Machinery • Speaking a foreign language • Typing Speed • Filing

8. Changes in the Workplace 1960s Present Day

9. Higher Education’s Responsibility Source: https://chronicle.com/items/biz/pdf/Employers%20Survey.pdf

10. Students Lack • Written and oral communication skills • Adaptability • Managing multiple priorities • Making decisions • Problem solving skills Source: https://chronicle.com/items/biz/pdf/Employers%20Survey.pdf

11. Top Implications Liberal arts & career development are intrinsically linked Increase support of experimental opportunities Approach career development as career exploration Source: https://chronicle.com/items/biz/pdf/Employers%20Survey.pdf

12. Luckyday Scholarship • Luckyday Retreat • Peer Mentor Groups • PLAN Session • Study Hall

13. Development of Soft Skills

14. Cover Letter Development • http://www.interviewacademy.org/create-cover-letter/ Resume Development • http://www.resume-now.com/

15. Mock Interviews

16. Career Fair

17. University Resources • All Majors Career Day • Educator Recruitment Day • Pharmacy Recruitment Day • Engineering Career Day • Insurance and Risk • Management Career Day • Internship Fair • Diversity Fair

18. Etiquette Dinner

19. CRITICAL QUESTIONS FOR STUDENTS Work Ethic Problem Solving Constructive Criticism Team player Communication Flexibility Time-management Self-confidence Working under pressure

20. Key Takeaways Students are responsible for the development of their soft skills. The University makes them aware of this necessity and provides resources and guidance. We know that certain characteristics in business will remain constant; therefore, it’s imperative students are aware of the importance of soft skill development.

21. Thank You for Your Attention. Questions and Discussion

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