1 / 18

Becoming a Baldrige Examiner

BALDRIGE NATIONAL QUALITY PROGRAM. www.baldrige.nist.gov. Becoming a Baldrige Examiner. BNQP Overview and Examiner Responsibilities For New Examiners. Learning Objectives. Overview of The Baldrige National Quality Program. Examiner Responsibilities. Baldrige National Quality Program.

cleave
Download Presentation

Becoming a Baldrige Examiner

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. BALDRIGE NATIONAL QUALITY PROGRAM www.baldrige.nist.gov Becoming a Baldrige Examiner BNQP Overview and Examiner Responsibilities For New Examiners

  2. Learning Objectives Overview of The Baldrige National Quality Program Examiner Responsibilities

  3. Baldrige National Quality Program • History of the Program’s Inception • The Baldrige Program Structure • Key Products and Services • Critical Accomplishments

  4. What Is the History of the Program? U.S. business leaders Malcolm Baldrige National Quality Improvement Act 1987 Health care and education (1998) Nonprofit (2007)

  5. How is the Baldrige Program Structured? Baldrige National Quality Program U.S. Government Private Sector

  6. Who Are the Baldrige Partners? The Foundation for the Malcolm Baldrige National Quality Award Board of Overseers U.S. Department of Commerce Board of Examiners • Judges • Senior Examiners • Examiners National Institute of Standards and Technology (NIST) Award Recipients State and Local Award Programs Contractor American Society for Quality (ASQ) Cooperating Organizations

  7. What are the Program’s Products and Services? • Manage the Malcolm Baldrige National Quality Award • Provide global leadership in promoting performance excellence

  8. What Has the Baldrige Program Achieved? • Created a national and international standard • Produced role models • Generated award programs • Raised U.S. competitiveness • Established outreach and education systems

  9. 2007 Award Recipients PRO-TEC Coating Co., Leipsic, Ohio (small business) Mercy Health System, Janesville, Wisc. (health care) Sharp HealthCare, San Diego, Calif. (health care) City of Coral Springs, Coral Springs, Fla. (nonprofit) U.S. Army Armament Research, Development and Engineering Center (ARDEC), Picatinny Arsenal, N.J. (nonprofit)

  10. Examiner Roles and Responsibilities An elite corps of professionals Value-Added Feedback Report

  11. Professional and Ethical Conduct Integrity Fairness Confidentiality

  12. Professional and Ethical Conduct CODE OF ETHICAL CONDUCT “Members of the Malcolm Baldrige National Quality Award Board of Examiners pledge to uphold their professional principles in the fulfillment of their responsibilities as defined in the administration of Public Law 100-107, the Malcolm Baldrige National Quality Improvement Act of 1987, which establishes the Malcolm Baldrige National Quality Award.”

  13. Examiner Roles

  14. Examiner Roles

  15. Your Task, Methods, Tools, and Resources

  16. The Criteria for Performance Excellence Examiner Training Curriculum Fellow examiners Award application assignment Professional Development Opportunities to build your knowledge and skills abound!

  17. Contact Information Appointment letter or training dates questions? exlogist@nist.gov or 1-877-237-9064 Training materials questions? examtrng@nist.gov or 1-877-237-9064 Congratulations !

  18. Closing This concludes the online training topic: BNQP Overview and Examiner Responsibilities. For additional online training for New Examiners, please visit our Examiner Learning Resource Center, found on our website at www.baldrige.nist.gov Recommended next online training steps for New Examiners: Evaluation Process: Basic Concepts

More Related