NISD Acceptable Use Policy Incident Response Overview

1. NISDAcceptable Use PolicyIncident Response Overview

2. Overview • What is an AUP Incident? • Incident Response Team (IRT) • AUP Incident Response Process • Questions & Answers

3. What is an AUP Incident? An AUP incident is defined as an event that violates: • District Policies • Administrative Regulations for Acceptable Use • Acceptable Use Guidelines

4. Incident Response Team The Core IRT Members: • IRT Team Leader • System/Network/Security Administrators • POC for affected system/hardware/software The IRT Organization: • The IRT Core • The IRT Support Team • Legal • Communications • Human Resources • Police Department • Senior Staff

5. Staff Chart

6. Student Chart

7. AUP Incident Response Process • AUP Incident Occurrence • Campus Contacts Data/Network Security • Security Guides Initial Response • Do Not Investigate Locally • Security Coordinates the Investigation • Security Provides Evidence/Report • Security Coordinates AUP Incident Cleanup • Security Coordinates with HR & Pupil Personnel

8. Contact Information • Technology Services • Executive Director of Information & Infrastructure Services (210) 397-8575 • Data/Network Security Administrator (210) 397-8940 and (210) 397-7786 • Human Resources • Employee Relations Officer (210) 397-8808 and (210) 397-8809

9. Questions and Answers…