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Community Pharmacy Today What s really going on out there

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Community Pharmacy Today What s really going on out there

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    1. Community Pharmacy Today – What’s really going on out there? ASAP Annual Industry Conference January 26-28, 2006 Bruce Kneeland PharmacyConnections

    2. Program Overview Welcome & Introduction High Level Stats Bruce’s Top Ten List Case Studies & Commentary Conclusion and Q & A

    3. Introduction “You can observe a lot just by watching.” – Yogi Bera

    5. R.Ph. Chain Store Openings

    6. Drug Store Count

    7. NCPA Independents

    8. Bruce’s Top Ten List Technology Overload The Front End Dilemma Store Security & Business Interruption Curb Appeal Multiculturalism

    9. Bruce’s Top Ten List Supply Chain Integrity *Advertising, Marketing and Merchandising *? Molecular ? Chains *Ownership Transition *Training

    10. 1. Advertising, Marketing & PR Data Mining Referral Sources Disease State Management Third Party Opportunities Key Rx “Markers” Tools Maps, reports, letters, signs, calendars

    11. 2. Molecular Chains Case Study John X 8 stores 2 with his wife 3 with another partner 2 with another partner No Common Name No Common Concept

    12. 3. Ownership Transition Case Study John Y 10 Drug Stores, 2 specialty Card and Gifts Age 60 plus Second Generation No robots 17 Pharmacists ?Medicare Part D Starting to wonder who to sell to

    13. 4. Training Case Study John Z & three grown children 8 Stores Upstairs Training Center Computer Room HIPAA Disks Formal program/tracking/feedback

    14. Meet Don Grove One Store in Warsaw, MO Compounding, DME, POS, Plasma Screen TV, Head phones, key fobs Rx Building Process

    15. Major Pharmacy Partners Wholesaler Computer Vendor Retail Buying Group

    16. Full Service Wholesalers A Baker’s Dozen 2004 - ($mil) McKesson - $70,471 Cardinal - $57,948 AmerisourceBergen - $51,604 Kinray – $3,050 Morris & Dickson $ no est. The F. Dohmen Co. – $2,080 HD Smith – $1,817 Smith Drug - $1,118 N.C. Mutual - $698 Value Drug - $629 RDC – Rochester - $458 McQueary Bro. - $ no est. Valley Wholesale - $105

    17. Retail Buying Groups About 30 or more Range 3500 to 50 stores FPN – Federation of Pharmacy Networks – 22 members Wholesalers – Generics – Third Party Legislative/Regulatory Issues Business Model Changes Looming

    18. Conclusion Community Pharmacy Big & Little Chains, Molecular Chains & Independents Effective and Efficient Think beyond operations Align, Coordinate, Collaborate

    19. The End Thank You

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