Foundations to the Normal Process of Aging:

1. Foundations to the Normal Process of Aging: Psychological, Social, and Cultural Aspects Developed and Presented by Carolyn K. Shue, Ph.D. UMKC-SOM ShueC@umkc.edu

2. Interviewing Your Mentor: Key IssuesThe Communication Event The communication event consists of two individuals from two different generations exchanging messages in order to establish a relationship and achieve personal and educational goals.

3. Components – Two Individuals • Simultaneously taking on roles of sender and receiver of messages • Individual perspectives and experiences • Individual challenges and expectations

4. Components – Two Generations • Regardless of the Perceived Differences there are more Similarities • Different Styles of Communicating • Slang • Jargon • Points of Reference • Different (Mis?)Perceptions • Different Communication Constraints • Skills – Approaches • Physical

5. Components – Exchanging MessagesMulti-Modes

6. Components – Exchanging MessagesIssues to Consider • Establishing Rapport • Self-Disclosure • Appropriateness • Reciprocity • Listening to the Message • Passive, Active, and Pseudo Listening • Nonverbal Messages • Self and Other Monitoring • Context • Relationship • Meeting Place • Planning for the Meeting • Thoughtful approach to meeting goals

7. Components – Goals • To Establish a Relationship • Mentor Expectations • Student Expectations • To Achieve Personal Goals • Mentor Goals • Student Goals • To Achieve Educational Goals • Acquisition of Knowledge and Understanding

8. Goal Achievement = Careful Planning • Task: Learn about your Mentor’s Life History, Experiences, and Perspective • Geriatrics Experience Assignments: 4 Reflective Essays Reporting Your Interpretation/Analysis of Your Mentor’s Experiences and Your Discussions in Docent • Requires: Planning for the Meeting Discussion – An Interview Schedule

9. The Interview Schedule • Identify Time and Place for the Meeting – Remember to report this in the meeting logs in WebCT. • Identify Topics – A minimum of 2 topics listed in the learning objectives for the weeks need to be discussed. • Identify Questions • Closed versus Open • Questions to Avoid?

10. Interview Schedule - Continued • Arrange Question Order – The Schedule • Logical Flow and Progression • Bring Schedule Printout to the Meeting • Decide how you will record information • Be Prepared for Mid-Discussion Changes • Topic Expansion • Unwillingness to Discuss a Topic • Topic Switching

11. Interview Schedule - Continued • Strategies for Changes: • Quickly brainstorming related topics and formulating questions. • Rephrase from personal to general or general to personal. • Provide an illustrating example. • Share your position first. • Ask about tangible items: Pictures, Art, Pieces of Furniture. • Ask about stories.

12. Interview Exercise • Task: Conduct an Interview with Mr. Merlyn Herrick • To Complete the Task: • Select a topic • Generate Questions • Select Specific Questions • Order the Questions • Ask the Questions – Panel Format

13. Interviewing – ExerciseIn Docent Teams: • Sign-Up for Vignettes • Collect Vignette Handouts • Generate Potential Questions • Select Two Best Questions • Select a Team Representative to be on the Panel • Representatives From Each Team Meet and Generate Interview Schedule – Assign Questions Each Will Ask • All Students Return to Theater A for the Panel Interview

14. Final Items • Process Interview – Thoughts, Observations? • Final Questions about Material and Expectations? • Review of Sunday Expectations