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Lead Marketing Conference. Location, Location, Location. J.P. Beauchamp & Willis Duran. Colossal Collapse In Chicago. The Friday Morning Leader Board. Some Numbers to Consider. 1.7% to 1.3%. Revised GDP for Q2 2012. 70%. New Jobs Created 2010 A55+. 63.5. Labor Force Participation.
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Lead Marketing Conference Location, Location, Location J.P. Beauchamp & Willis Duran
Some Numbers to Consider 1.7% to 1.3% Revised GDP for Q2 2012 70% New Jobs Created 2010 A55+ 63.5 Labor Force Participation Commerce Dept, Challenger Gray & Christmas
Good News Bad News Economic Snapshot 2008-2012E Source: Moody’s, BLS
The Most Important Slide • Downtrodden • Size: 17.8% • Median Age: 48 • Median Income: $41K • Bleak outlook • Skew to Walmart, Dollar, C-Store &Supercenter • Collect coupons from newspapers and online • Like loyalty card discounts, store signs, displays • Use store Kiosks, Touch Screen Digital Signs • Buy most private labels for EDLP • Visit manufacturers’ web for info and deals • Try new brands for low price • Look for products that last longer • Prefer products that serve multi-usages. • Prefer package types that allow family share • Cautious& Worried • Size: 24.8% • Median Age: 55 • Median Income: $47K • Bleak outlook • Skew to Walmart, Dollar, C-Store & Club • Don’t actively collect coupons • Don’t pay much attention to In-Store circulars, signs or displays. • Price sensitive. • Try new brands for low price • Look for products that last longer • Start-Ups • Size: 10.6% • Median Age: 36 • Median Income: $47K • Hurt but see bright future • Skew to Grocery, Drug and Mass stores • Search info and purchase online • Collect coupons from newspapers and online • Like loyalty card discounts, store signs, displays • Use store Kiosks, Touch Screen Digital Signs • Visit manufacturers’ web for info and deals • Try new brands. Like products that last longer • Prefer package types that allow family share • Reachable by social network, TV and Ratio ads and iPhone. • Optimistics • Size: 14.3% • Median Age: 40 • Median Income: $64K • Financially hurt a bit • Skew to Walmart & Supercenter • Search info and download coupons online • Like loyalty card discounts, store signs, displays • Price sensitive. Buy private labels for EDLP. • Visit manufacturers’ web for info and deals • Prefer package types that allow family share • Reachable by TV and Radio ads and iPhone • Carefree • Size: 18.6% • Median Age: 53 • Median Income: $67K • Financially Stable • Skew to Club store • Not engaged in collecting coupons • Least price sensitive • Buy on trust of brands • Most brand loyal • Savvy Shoppers • Size: 13.8% • Median Age: 51 • Median Income: $76K • Financial improved • Skew to Grocery, Drug and Mass stores • Enjoy shopping and quest for value. • Use a lot of coupons and store circulars • Like loyalty card discounts, store signs, displays • Buy on trust of brands • Read product labels • Research products on blogs
While consumers are a little pessimistic about the economy, they are making adjustments and returning to “little luxuries” Downturn Driven Ritual Changes % of Shoppers- Top 2 Box Source: SymphonyIRI MarketPulse Survey, Q32011.
Slight changes in consumer optimism are reflected in how they are strategizing their store trips Trip Strategies % of Shoppers- Top 2 Box Source: SymphonyIRI MarketPulse Survey, Q32011, Q2 2012
Scope & Scale Almost half of US Adults own a Smartphone One-third of Americans view online videos a day Facebook delivers one out of every four ads >100 advertisers = 1 Billion IMPs Q4 ‘11 Source:Pew Research Center's Internet & American Life Project. 3/12 comScore US Digital Future in Focus 2/12
How Can you Better Leverage Digital Content Shopper Experience Communication “One Size Fits All “Messaging “Push” messaging Confusion at the Shelf Greater convenience In Store or Online Tailored Communications One-on-One Dialogue
Everything is in Play…Data & Platform Agnostic Lifestyle / Shopper Segmentation Buying Behavior Media Consumption Is she a traditionalist? Is she an expert who likes to share her recipes and skills with others? Will she only buy your product on a deal? …or is she a health conscious consumer? … or does she reach out to cooking experts because she needs as much help as possible? … or does she stick to one brand?
+ + CONTENT DATA TECHNOLOGY
Data ShopperMarket ShopperScan Other Data Audience Data 3rd Party Data Media Data POS data representing 95% of items sold at the UPC level All outlet SIG scan panel purchase data and AOL proprietary data Behavioral | Demographic Psychographics | Technographic Daypart | Weather
Content Audiences can be targeted and scaled with uniquely cross-platform digital approaches.
EXPOSED CONTROL Insights Digital Audience Insights Offline Sales Impact ROI: $2.52 360 Multi-Dimensional Views Advanced Measurement Page 18
Digital Campaigns - Benchmarks • The Average ROE for all targeted campaigns is $1.74 vs. $1.54 without a Purchase Based Target Campaign Size (Impressions) % Impact $ Impact /HH MAX ROE 545MM $3.82 $0.16 68% Targeted $1.74 Targeted $0.09 Targeted 111MM Average 98MM Average $1.67 Targeted 19% Average $0.08 No Target 70MM No Target $1.57 No Target $0.07 Average 16% No Target 12% 17MM $0.48 $0.02 1.2% MIN Updated 9/12
Holistic Data Approach Identify your best consumer by their shopping behavior. Identify where to find your best consumer Develop laser-focused consumer target.