Applications of GIS in National e-Governance Plan

1. Applications of GIS in National e-Governance Plan Presented by: Shankar Aggarwal, Joint Secretary, DIT

3. Challenges • 1.2 billion people • 600,000+ villages, 70% population rural • Multi-ethnic, Multi-religious society • Multi-lingual: 22 Official languages • Multi-party, Multi-tiered democracy • 35 States & UTs; 240,000 + Local Bodies

4. Highlights • Accelerating GDP growth @ ~ 8.8 - 9% • Rapidly growing IT/Services sector • Explosive telecom growth: • Over 650 million telecom subscribers • 60 million internet users; • 9.45 million broadband subscribers • Rapidly growing IT/Services sector: • IT and ITeS Exports: US $49.7 billion for FY 09-10 • Sharp Economic and Social Divide

5. National e-Governance Plan: Vision “ Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realize the basic needs of the common man”

6. Strategy to Realize Vision • Focus on Services & Service Levels • Business Process Re-engineering & Change Management • Creation of Service Delivery Platform • Centralized Initiative & Decentralized Implementation • Capacity Building

7. Strategy to Realize Vision • Ownership and Central Role of Line Ministries/State Governments • Emphasis on Public Private Partnerships (PPP) • Awareness & Communication: Use of Mass Media & Rural Outreach Programmes • Institutional mechanism for collaborative process of Standards Formulation and encouragement to Open Standards

8. Implementation Framework PM’s Committee on NeGP National e-Governance Advisory Board ( Headed by Minister) Apex Committee ( Headed by Cab Secy) DIT Line Ministries NISG NeGD NIC State/ Provincial Governments 8 8

9. Core Infrastructure • Common Service Centres (CSCs) • 100,000+ CSCs for 600,000+ villages • State Wide Area Networks (SWANs) • 2Mbps secured intra-network up to Block level • State Data Centers (SDCs) • For hosting State-level e-Governance Applications and Data

10. State Data Centre CSC CSC Internet CSC SSDG SWAN State Districts SHQ Blocks Collector’s Office Taluks Tehsil / Taluks NeGP Service Delivery Strategy Information List Services List Offices List e-Forms Call Centre UID Payment Gateway State Portal Standards based Message Routing Unique Application ID & Authentication Guaranteed Delivery & Transaction Log Time-stamping & Status Tracking … .. e-Forms Registration Revenue Municipalities Transport Govt. Departments at various levels

11. People Infrastructure • Capacity Building Scheme • To create capacities in States for project management & implementation • By tapping government & private sector talent • To train & sensitise employees • To undertake change management • To orient project implementation towards service delivery

12. e-Delivery of Services • 27 Mission Mode Projects (MMPs) • Implemented in Public Private Partnership Framework • MMPs based on the following principle: • Ownership – Services, Service levels & implementation • Independent assessment of outcomes

13. Standards • Ensuring sharing of information and seamless interoperability • Institutional mechanism for collaborative process of Standards Formulation • Encouragement to Open Standards: Policy on Open Standards • Standards Published: http://egovstandards.gov.in • Metadata & Data Standards • Localisation and Language Technology Standards • Information Security • Quality & Documentation • Digital Signatures • Standards under progress • Technology Standards on Interoperability • Biometrics • E-Forms • XML Signature

14. Awareness & Communication • Building NeGP as an Umbrella Brand under the A & C programme • Creating awareness amongst citizens about NeGP and its objectives • Motivating Stakeholders • Creation of demand driven atmosphere which will ensure qualitative service delivery

15. Way Forward • Agricultural Practices & Productivity • Employment Generation Schemes • Skill Upgradation • Financial Inclusion • Quality Education • Telemedicine & Health • Use of Renewable Energy & Energy Efficient Devices • Sharing of Knowledge & Best Practices

16. Application of GIS in MMPs • Land Records • Municipalities • Police • E-District • Property Registration • Agriculture • National ID/UID • Banking and Insurance

17. Application Areas for GIS from e-Governance Perspective • Disaster Management • Land Records Management • Digital Mapping • Police Crime and Criminal Tracking Network & Systems • Transportation Decision Support Systems • Monitoring of Forest Cover and Soil Conservation • Agriculture Management And many more…

18. Cases for Utilizing GIS in Government Projects • Land Records • Land Information System (DSSDI, Delhi) • GIS-ready Cadastral Maps (Land Records, Chhattisgarh) • Municipalities • Solid Waste Management (GIS/GPS for SWM, PCMC Pune) • Building Plan Approvals (Chennai Municipal Corporation) • GIS Platform • Delhi State Spatial Data Infrastructure (Delhi) • Madhya Pradesh Forest Department GIS And many more…

19. Strategy for GIS Infrastructure • Collaboration among government departments to share spatial data • Leverage SDCs to build repositories for spatial data • A unified strategy for Geo-spatial data creation to avoid multiple parallel efforts from different government agencies • Strategy for maintaining and updating Geo-spatial data repository • Appropriate mechanisms and business model for allowing usage of central repository of Geo-spatial data to various agencies

20. Challenges • Keeping the Geo-spatial data current and accurate • Sharing of data as a common infrastructure • Collaboration among various government departments for building a unified and standard geo-spatial data infrastructure • Development of Standards and Guidelines for creating, updating and interoperability of Geo-spatial data • Technical specifications for SDCs as a platform for GIS applications

21. That’s a good sign, sky is really the limit…

22. Thank You Shankar Aggarwal sagg-js@mit.gov.in

23. Mission Mode Projects: Status *e-Procurement- Scheme under formulation e-PRI, Agriculture & Employment Exch. : Under consideration for approval ** Passport & Visa (Immigration) treated as separate MMPs

24. Mission Mode Projects (MMPs) • Central (9) • Banking • Insurance • Income Tax • Central Excise • MCA 21 • Pensions • Passport * • Immigration and Visa* • National ID / UID • e-Office • Integrated (7) • India Portal • NSDG • CSC • e-Courts • EDI • e-Biz • e-Procurement • State (11) • Land Records – 1 • Transport • Land Records - NLRMP • Treasuries • Municipalities • Police - CCTNS • e-District • Commercial Taxes • Agriculture • Gram Panchayats • Employment Exchange *Initially taken jointly • Gone Live • Under Implementation • Design & Development • Industry

25. Common Services Centers • 1,00,000+ CSCs across 6,00,000+ villages • Enable G2C & B2C services • Scheme approved in Sept’06 • Implementation on a PPP model

26. CSC Status • -CSC rolled out - 87,594 • Over 100 different • services being delivered Jammu J&K Kashmir Chandigarh HP Himachal Pradesh Uttarakhand Arunachal Pradesh Delhi Punjab Punjab Uttaranchal Sikkim Haryana Haryana Rajasthan Uttar Pradesh ASM NGL UP MNP MGH Bihar BiH TRIPURA JHD MZR WB West Bengal Gujarat Gujarat MP Chattisgarh CHH Daman and Diu Orissa Orissa Maharashtra Maharashtra Dadra & Nagar Haveli 100% (10) 80%-100% (7) Andhra Goa AP Andaman & Nicobar Islands Pradesh Karnataka 50% - 80% (6) Karnataka 20% - 50% (6) Puducherry ≤ 20% (1) Tamil Kerala Nadu SCA Selected/ RFP issued/(2) Kerala TN Lakshadweep Under Discussion (3) *Due to termination of SCAs in Andhra Pradesh, Haryana, Maharashtra, Madhya Pradesh, Tamil Nadu, UP and Uttarakhand around 4700 CSCs are reported to be non operational

27. CSC Infrastructure • 100 – 150 sq. ft space • Min. 1 PC with UPS • Min. 1 Printer • Digital / Web Camera • Genset / Inverter/ Solar • OS and other application software • Wired / Wireless Broadband Connectivity • Trained and incentivized manpower • Investment : $4000/CSC

28. Enabling Transformation E-Government Education Tele-medicine Platform for fundamental transformation of the ways in which development challenges would be met in rural India Financial Inclusion Agriculture Right to Information

29. Key Learning/Outcomes

30. Challenges • Rolling out 100,000+ CSCs in 600,000+ villages • Integrating existing G2C delivery channels with CSCs • Integrated public service delivery v/s silo based service delivery

31. Challenges • Regulatory & Legal enablement of ICT based processes • Building capacity within & outside government • Creation of robust e-Infrastructure

32. Achievements • Institutionalizing universal coverage & public service delivery at village level • Roll out of over 87,594 CSCs across 30 states covering a population > 400 million

33. Achievements • Institutionalization of PPP model for Public service delivery • - Multi-stakeholder partnership in design & implementation • - Synergy between public & private goals • IT Amendment Act (2008) for regulatory & legal enablement notified

34. Learnings • Leadership and ownership critical for success • Citizen-centric approach - more effective service delivery model • Robust backend e-Infrastructure to converge and provide seamless integration

35. Implementation Framework DIT STATE GOVERNMENT SDA (Government Agency) SPV SCA (Private Partner) VLE (Private Individual) Citizen

36. Service Center Agency • Private Sector Entity • Responsible for • - Setting up, rollout and management of CSCs • - Selection and training of VLEs • - Provision of B2C services

37. State Designated Agency • Specific authority set up/ enabled by State Government • Responsible for • - Monitoring • - Disbursing revenue support • - Enforcing Master Service Agreement • - Liaising between SCAs and State Governments

38. NeGP:The Changing Face of Rural India Name:Sadhan Chandra Pal Location: Junbedia, Bankura-II, West Bengal Earnings:Rs 12,000 per month Village Level Entrepreneur

39. NeGP:The Changing Face of Rural India Name: ManojKarmakar Location: Sanbandha Gram Panchayat Office, Block: Bankura-II,West Bengal Earnings:R 15,000 per month Village Level Entrepreneur

40. NeGP:The Changing Face of Rural India Name: Santosh Kumar Location: Divigar, Jharkhand Earnings:Rs 15,000 per month Village Level Entrepreneur

41. NeGP:The Changing Face of Rural India Name: ShrikantYadav Location: Divigar, Jharkhand Earnings:Rs 12,000 per month Village Level Entrepreneur

42. SDC Status J&K HP Punjab Arunachal Pradesh Chandigargh Uttarakhand Delhi Sikkim Haryana Nagaland UP Assam Rajasthan Manipur BiH Mizoram WB MP JHD Gujarat Tripura SDC - Go Live CHH • Dadra Meghalaya Orissa • Daman & Diu 3 SDC Operational Maharashtra Maharashtra Feb‘11 3 Mar ‘11 5 AP • Goa 6 May-Jun ‘11 • Andaman Jun-Jul ‘11 Karnataka 1 Jul-Aug ’11 6 TN Pondicherry Tamil Kerala Nadu Sep-Oct ‘11 5 Kerala 2 Oct-Dec’11 • Lakshadweep 2 DPR yet to be received 2 Opted Out

43. State Data Center: Status SDC Implementation: * Chandigarh , Delhi opted out while Daman & Diu , Dadra & Nagar & Haveli yet to submit their DPR.

44. E-District in Goalpara, Assam Goalpara District rolled out e-District applications integrating CSC, SWAN, which was inaugurated by IT minister in Nov.'09

45. e-District • Objectives • Target high volume services at District level • Undertake backend process re-engineering to e-enable the delivery of these services through CSCs • Examples of services:Issue of Certificates, Application for Pensions, Revenue Court related, Government Dues and Recovery related, Ration Card related and Grievance redressal

46. Status of e-District • Pilot projects are being implemented in 14 States (37 districts) covering a population base of 110 million (appx.) • Out of these 14, the Pilot projects have been successfully launched in 3 states – UP, Assam and Tamil Nadu • Average number of citizen transactions/ month/ district are 20,000 • National rollout of this MMP at a cost of USD 600 million (appx.) planned for 2010-12

47. OUTCOME PARAMETERS Transparency Accountability Corruption free

48. IMPACT ASSESSMENT • Number of trips to Government offices significantly reduced by 1-2 trips • Waiting time at offices reduced in the range 20-40% • Land Records Project – Significant reduction in bribery • Direct cost savings to the citizens in the range Rs.60-110/- (per transaction)

49. Capacity Building Scheme • CB Scheme approved for Rs 313 Cr. (USD 70 Mn) • State e Mission Teams as professional resources to support States at programme level • Appraisal and coordination • Hand holding of Line Departments • Ensure interoperability and adherence to Standards • Support to State Administrative Training Institutes • Training/Orientation of stakeholders

50. Capacity Building Scheme • Support to State e- Mission Teams (SeMTs) • Professional Resources being provided to States • Support to Central Project e-Mission Teams (CPeMTs)