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Overview of Evaluation Strategy and Results for Leadership Link event on May 1, 2007

Overview of Evaluation Strategy and Results for Leadership Link event on May 1, 2007. Leadership Link Overview. About Leadership Link : Speaker Series event designed to further develop Crewleaders’ leadership skills, build relationships, and reinforce culture

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Overview of Evaluation Strategy and Results for Leadership Link event on May 1, 2007

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  1. Overview of Evaluation Strategy and Results for Leadership Link event on May 1, 2007

  2. Leadership Link Overview • About Leadership Link: • Speaker Series event designed to further develop Crewleaders’ leadership skills, build relationships, and reinforce culture • Is based on one of the Company’s five Principles of Leadership • Background of May 1, 2007 event: • Featured Dave Riveness of Corporate Jester and focused on the ‘Do The Right Thing’ Principle • Interactive and engaging training session customized for JetBlue • Two sessions held with 50+ Crewleaders in attendance at each

  3. Evaluation Strategy for Leadership Link • Survey administered via handouts at end of event • Event is evaluated in the following areas: • Speaker: credibility, strengths, areas of improvement • Environment: general, atmosphere created by speaker • Projected impact: i.e., “What percent of new skills learned do you estimate to apply on the job?” • Open-ended questions on speaker, portion of event that is most applicable to role, general feedback • Responses entered into online database for analysis and reporting

  4. Evaluation Results: Rating Questions • 100% response rate from participants • 99% of participants answered “strongly agree” or “agree” (56% and 43% respectively) to “I will be able to apply the knowledge and skills learned during this event to my job.” • 100% of participants answered “strongly agree” or “agree” (87% and 13% respectively) to “This event was time well spent.” • 100% of participants answered “strongly agree” or “agree” (80% and 20% respectively) to “I consider the speaker to be a credible source of information.” • 99% of participants answered “strongly agree” or “agree” (61% and 38% respectively) to “The information presented at this event enhanced my understanding of the Principles of Leadership.”

  5. Evaluation Results: Open-Ended Responses • “Dave is very dynamic and made the presentation fun. He kept everyone involved. I loved that he knew and referenced JetBlue.” • “Awesome! Great in everyway!” • “Great stories to illustrate the concepts.” • “He did his homework and that really stood out to me. He took the time to learn the in’s and out’s of our company.” • “Very knowledgeable, very outgoing, created fun and excitement.” • “Would love to have him back for more.” • “I loved this workshop! I learned a lot and plan to practice as well as share the info I learned.”

  6. JetBlue Contacts For more information, please contact: • Greg Inozemcev at greg.inozemcev@jetblue.com or 718-709-2737 for Learning & Development related questions • Shawn Overcast at shawn.overcast@jetblue.com or 718-709-3134 for Assessment, Measurement & Evaluation related questions

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