Information Technology in Education Leadership Program for School Heads

1. Session 3: Managing IT Campus (Primary School) Information Technology in Education Leadership Program for School Heads Chung Wai Tung Pui Ching Middle Schoolhttp://www.puiching.edu.hk/~wtchung/

2. Session outline 1. Why technical aspects? 2. What to know? 3. How to do? 4. Best practices 5. Q & A

3. Ideal School Heads • Understand what we are doing ... • Appreciate what we really do ... • Support what we plan to do … • Decide what we cannot decide … • As an IT Team member, I wish my headmaster can ...Get involve in all aspects whatever possible!

4. Essential Technical Issues • Network fundamental • Intranet, Extranet and Internet • MMLC, ITLC, MMC & special rooms • System platform & application platform • IT campus management best practices “Service pledge”Documentation Hardware & software management Power issues Security issues Professional certifications

5. Network fundamental • Importance of networking - making impossible possible! See expert’s view. Try!

6. Local Area Network (LAN) • Wireless LAN vs cable LAN • ATM vs Ethernet (go to cisco for details) • UTP vs Optics Fiber • 1000Mbps vs 100Mbps • Hubs (layer 1) • Switches (layer 2) • Routers (layer 3) • Cost and benefit analysis

7. Case Study: PC-LAN (1998-12-19)

8. Case Study: PC-LAN • How about other schools?

9. Put it all together: • Try to produce your School Network diagram • Try to train up your “internal” Network administrator • Why do we get to know such stuffs? School expansion School upgrade New projects/events • Tours to PCMS server room

10. Intranet, Extranet and Internet • Logical Intranet vs Physical Intranet • Formation of Extranet Join school resource centre (e.g. PCECRC) Centralized resource centre (e.g. hkedcity.net) • Access to Internet Internet Service Provider Different service plans • Real problems: bandwidth and reliability

11. Internet Access Alternatives • 56Kbps modem dial-up (individual, slow) • Residential broadband/ISDN (individual, fast) • Business broadband/ISDN (group, fast) • Business leased line (group, fast, reliable) • Common Internet Service Providers in HK Netvigator (網上行) Hutchison (和記) I-CABLE (有線寬頻) Speedlink (快聯網) CTInets (城市電訊)

12. ??? Bandwidth vs Throughput • Is 10Mbps better than 1.5Mbps? • Technical comparisons (香港寬頻用戶網) • Users point of view … 100Mbps

13. MMLC, ITLC , MMC & special rooms • Functional characteristics • Differences between MMLC and ITLC • Upgrade ITLC to MMLC • MMC makes the whole world changes • Use of Special rooms (teaching and learning)

14. Information Technology Learning Centre (E310, E021, E012) • Client computers • Network access • Media broadcast capability • Language capability • Grouping function • Media on demand

15. Multi-Media Classroom (Normal classroom) • Client Computer • Network access • Media broadcast capability • Language capability • Grouping function • Media on demand

16. Music Labs and equipment (E307) • Client computers • Network access • Media broadcast capability • Media on demand • Special music equipment keyboard, mixer, HQ-sound card, etc. • Special music software

17. Art Labs and equipment (E207) • Client computers • Network access • Media broadcast capability • Special design equipment Digitizer, graphic tablet, HQ-scanner, HQ-printer, HQ-image grabber, etc. • Special design software

18. System platform • Client-Server environment • Operating System for clients:Windows NT/2000 Windows 95/98/ME Linux/Unix Mac OS/ Mac OS X • Network Operating System:Novell Netware Windows PDC Linux/Unix NIS

19. Servers • Different options:(1) Windows NT, Windows 2000, Linux, Unix(2) Remote hostage vs Local hostage • DHCP server, Proxy servers & Firewalls • Web servers, news servers & mail servers • Primary Domain Controller • File servers & Print servers • Video servers or Media servers • Application servers

20. Domain & DHCP server Resources and system server Media Server Data Server (Teacher only) Pui Ching Middle School Network Diagram Schoolteam Server Cluster(Mail, Ftp, Web servers) PC workstations Power Users Web & News Server Proxy Server FirewallDefault Gateway Internal LAN T1 HKTIMS Router Student Servers Project Servers SAMS server SPMNet Servers …... CD Tower

21. Application platform • All-in-one service:Mail, web-hosting, administration, teaching and learning activities, etc. • Our selection: Schoolteam, EClass & SPMNet • Selecting Criteria Cost and benefit Reliability

22. IT campus management best practices • Find the right person • Estimate a reasonable workload ITC SAMS administrator Computer Studies Panel Chairman Network/System administrator Merchandiser • Systematic approaches

23. “Service pledge” • Why should we have “service pledge”? • Cascaded “service pledge” • What should be included? Point(s) of contact Normal response time Normal recover time Maximum system down time

24. Documentation (Pui Ching Samples) • List of IPs • List of Passwords • Hardware checklist • Software checklist • Network diagram • Server settings • TSS attendance records

25. Hardware & software management • Logging and reporting system Our simple reporting system in schoolteam • IT Perfects Technicians / Programmer / Web-admin • TSS scheme • Multicast cloning Fast and efficient way to get “total recover”

26. Power issues • Risk of a blowout • Recovery procedure

27. Security issues • Infrared security systems • Keycard locks

28. Professional Certifications • MCSE & MCP • CCNA • RHCE • Net+

29. Questions & Answers 2001 / 06 / 18wtchung