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Explore how The Open University adapted and navigated Moodle 2.5 for 48,000 students with advanced tools and solutions. Learn about video studios, support flow enhancements, and user-friendly solutions for seamless browsing.
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Custom Administration and Navigation Tools for large-scale Moodle 2.5 sites OfraHaneman Head of Instructional Design Team Roy Yarkoni Head of the Development Team
Our Presentation… • The Open University Overview • Difficulties • Solutions
Open University Overview 48,000 Students 1,000 Faculty members
Open University Overview Fall Semester, 2014 664 Courses 955 Forums 126,728 Forum posts
Video Overview The Video Studios 9 video studios 7 video conferencing rooms 100 virtual classes • 2500 broadcasting hours per semester • 500,000 recordings hours • More than 500,000 hits per semester • recorded and uploaded to our course site (visual only)
Video Overview Product 2500 Broadcasting hours per semester 500,000 Recordings hours More than 500,000 views per semester Recorded and uploaded to the course site • 2500 broadcasting hours per semester • 500,000 recordings hours • More than 500,000 hits per semester • recorded and uploaded to our course site (visual only)
Support Flow • High level • support • Second tier - Call center for the faculty • First tier – Contact center for students
Difficulties in our Moodle sites
Support teams - Response Time • Search course • Participants block • Search user • Profile & fake login
Students • Navigation issues - course home page • Too many forum notifications • Navigation issues - V.O.D system
Solutionsfor the Support Teams - Response Time Roy Yarkoni
Solutionfor the Students- Home Page Navigation Header Blocks Content Blocks
Solution for the Students Improved Navigation in the course home page