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Artificial Intelligence is the current buzzword. AI is worth exploring as it is transforming all industries. These are the benefits enhance efficiency, adds jobs, leads to loss of control, enhances our lifestyles and automation etc. Let’s take a look at our ppt which briefs you about how to use artificial intelligence to transform consumer businesses.
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How To Using Artificial Intelligence To Transform Consumer Businesses
Unless you’ve been living under a rock, you are sure to have heard of artificial intelligence (AI) and machine learning (ML). • It is the current buzzword, and every technology company worth its salt talks about how AI is going to transform everything. • The strange thing is that most business leaders, especially in consumer businesses, claim to be excited about AI, but they will be hard-pressed to give a tangible. • AI technologies converge, an entirely new way of finding and buying products is going to emerge.
Let’s Take a Look at What The Year Holds for Customers & Businesses Alike Chatbots Personalization Voice & Visual Search 24x7 Customer Service Virtual Assistants
Chatbots • Generally speaking a bot is any software that performs an automated task, however, we are interested in the class of bots that live in chat platforms called chatbots. • These innovative bots are already being used today by big brands around the world to augment customer service. Virtual Assistants • Virtual assistants seemed to be everywhere. • The biggest shift away from Smartphone VAs like Siri and Cortana arrived in the emergence of ‘smart speakers’. • Voice recognition and chatbot technologies, often into a household-friendly package, consumer products like Amazon Echo and Google Home.
Voice and Visual Search • Voice recognition and machine vision technologies have led to a revolution in the way consumers search for products. • This was initially enabled by Smartphone VAs such as Siri and Google Now and supercharged by the addition of voice search in many e-commerce apps. Personalization • AI can learn from your consumer’s behavior, and make predictions of what they may like. This allows for the most relevant products and recommendations to be served up. • Think big marketplaces like Amazon, where each customer sees a different set of products and recommendations based on what is most relevant.
24x7 Customer Service • AI as chatbots and using natural language processing algorithms as call agents means that they can do a credible job of handling and resolve the vast majority of routine queries. • This allows for a quicker resolution, 24x7 service, lower cost and, of course, happier customers!
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