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Topic Précis

ESC102S – Praxis II – F3008-05. Topic Précis. Wen Li, Tom Zhang, Jae Kim & Marcel Grzeszczyk. Looking at TTC Commuters as a Community. Overview. Definition of Community Stakeholders Definition of Need Definition of Quality of Life ( QoL ) Current Problems Next Steps in Research.

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Topic Précis

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  1. ESC102S – Praxis II – F3008-05 Topic Précis Wen Li, Tom Zhang, Jae Kim & Marcel Grzeszczyk Looking at TTC Commuters as a Community

  2. Overview • Definition of Community • Stakeholders • Definition of Need • Definition of Quality of Life (QoL) • Current Problems • Next Steps in Research

  3. Community • A group of people identified by common characteristics or interests To Be Specific: • We chose the community of TTC Subway commuters on the SYonge-University-Spadina Line

  4. TTC Subway Commuters • Estimated Total population: 876,000 • Majority: people who work and study in downtown Toronto. • Common interest: - Avoid traffic - Get to destination efficiently

  5. About This Community

  6. Stakeholders The main stakeholders include: • The Commuters (Users) • The TTC (Operators) • Bombardier (Manufacturer) • City of Toronto (Infrastructure)

  7. Conceptual Need • Need (noun):Something, either physical or psychological, that is required by human beings to maintain/improve their life • The needs may be classified into the gravity of negative consequences, caused by the lack of need. (Maslow’s pyramid)

  8. Specific Need Optimized travel times through the reduction of preventable delays on TTC subways

  9. Quality of Life The extent to which human needs are fulfilled in relation to one’s own well-being

  10. Problems for the TTC Subway Community • Delays are frequent, and reduce efficiency. • Caused by several reasons • Inappropriate triggering of PAA. • Garbage in railway causes fire. • Doors do not close promptly. Passenger Delays total 256 hours in 2011

  11. Delays by: Passenger Assistance Alarms (PAA) • Yellow belt that extends the length of the train. • Used for fire, illness, accidents, etc. • 950 non-emergency delays in 2012. 90+ hours of delay in 2012

  12. Delays by: Smoke in Tunnels • Majority is caused by garbage fire on tracks. • Riders have to take shuttle buses instead. • Smoke caused 260 delays in 2012. Average: 5 delays per week, 11min per delay

  13. Delays by: Doors Not Closing Promptly • During rush hours, doors sometime take more than once to close. • Effect accumulates cascades through the system. • Japan has pushers to maximize people inside. Japanese Pushers during rush hour

  14. Next Research Steps Direct Interviewing commuters TTC press release on subway data Reference designs – emergency alarms, door closing mechanisms Abstract Concrete Contacting Bombardier about train design Retrieving raw data for causes and lengths of delays – are they preventable? Indirect

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