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Role of Social Media during the Mumbai Attacks

Slideshow on the role of social media during the live-reporting of the Mumbai attacks

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Role of Social Media during the Mumbai Attacks

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  1. Role of Social Media during the Mumbai Attacks #mumbai Social Media in Times of Crisis

  2. Timeline of the Reporting on Social Media Sites

  3. CBS Story on Citizen Journalism

  4. 80 tweets sent to Twitter via SMS every five seconds - (Source: CNN)

  5. #mumbai tweets: peak of roughly 1,000/hr Screenshot courtesy of Gauvra Mishra, taken at 12:18 pm India time 11/28

  6. Vinu’s stream “ Taken late night Nov 26 at Colaba. Arranged in the order I took the snaps as I visited this place - 15 mins after I heard the sound. 2 mins walking distance from my house. “

  7. Google Map of the attack sites Use of geo-tagging

  8. A Question of Accuracy

  9. A Question of Accuracy “Sure, lots of Twitter messages are flat out wrong and can spread disinformation. But as Ingram notes in his blog post above, other people tend to immediately correct those errors. Bad information is quickly drowned out by good information.” - Michael Arrington, TechCrunch

  10. A Question of Accuracy “Sure, lots of Twitter quot;It was actually an messages are flat out incoherent, rumour- wrong and can spread fueled mob operating in disinformation. But as a mad echo chamber of Ingram notes in his blog tweets, re-tweets and re- post above, other people re-tweets. During the tend to immediately hour or so I followed on correct those errors. Bad Twitter there were wildly information is quickly differing estimates of drowned out by good the numbers killed and information.” injured - ranging up to 1,000.quot; - Michael Arrington, TechCrunch - Blogger Tim Mallon (Source: CNN)

  11. Potential for misinformation

  12. Did the Indian government originate that message? Amy Gahran, an editor of the Poynter Institute's E-Media Tidbits blog tracked down the original message to a Twitter user named Mark Bao, who is a high school junior based in Boston.

  13. ? Food for Thought • What is more important in reporting: immediacy or accuracy? • Who/what is the media nowadays? • How can we apply the social media lessons learned from this incident to PR? • Does social media feed terrorists sensitive info? Could it be used as a terrorism tool?

  14. Credits Dr. Corinne Weisgerber St. Edward’s University Blog: http://socialmediaprclass.blogspot.com Email: corinnew@stedwards.edu Opening Slide Photo Credit: Surag (Flickr:.rGz)

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