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The Leadership Equation. CHARACTER plus COMPETENCE equals CREDIBILITY. 2. THE SERVANTHOOD CALL. 3. THE TRADE-OFF CALL. 1. THE UNPOPULAR CALL. 4. THE CHARACTER CALL. What Makes a Tough Call Tough?. 5. THE COSTLY CALL. . What Makes a Tough Call Tough?. 6. THE INEXPERIENCED CALL. 7. THE EGO CA
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