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Using Social Learning to Unlock Your Organization’s Inner Genius. John J. Ambrose Senior Vice President, Strategy and Corporate Development. Where You Can Find Me. Where You’ll Find Me…. Linked in Facebook Twitter Wordpress blog SkillSoft blog Quora Yelp FourSquare. My Offices.
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Using Social Learning to Unlock Your Organization’s Inner Genius John J. Ambrose Senior Vice President, Strategy and Corporate Development
Where You’ll Find Me… • Linked in • Facebook • Twitter • Wordpress blog • SkillSoft blog • Quora • Yelp • FourSquare
Stats • From Pew Research Center 2010: • Linked-in averages a new user per second • Twitter 50 million Tweets sent per day • 73% of adult profile owners use Facebookand 14% use LinkedIn • The biggest users of social media – and not going away any time soon – are people in their 20′s (Pew, July 2010).
- Bill French, Blog Posting, April 22, 2003 “Email is where knowledge goes to die.”
World 2.0 • The ‘New Normal’ • Demographic shift • Global competitive landscape • Technology as enabler and disrupter • Speed and volume of information • Device hyper-evolution • Ubiquitous access • Global transparency • Social connectivity
Alternate to a Channel: A Platform Globally Visible Persistent Discoverable Searchable Shareable
2012 Year of the Stream 2011 Year of the Team 2010 Year of the User
2010: Year of the User The User Experience Web 2.0 Find What I Need Content Modularization Leadership Development
2011: Year of the Team Collaborative Learning Ad Hoc Team Fluidity Recommendations Push & Pull Mobile New Reporting Insights
2012: Year of the Stream Learning as a Stream Seamlessness with Business Infrastructure Greater Learning-TM Linkage Global Social Learning Communities Emerge
The Three Immutables Instructional Design Trusted Content Reporting
SkillSoft Framework: The Decade Ahead Source: Original SkillSoft Assessment (2010) partially derived from the work of Dr. Brigitt Jordan, PhD, From Training to Learning in the New Economy
SkillSoft Framework: The Decade Ahead Source: Original SkillSoft Assessment (2010) partially derived from the work of Dr. Brigitt Jordan, PhD, From Training to Learning in the New Economy
Our Social Journey… June 4, 2008
6:14 PM www.skillsoft.com
9:21 – Reply from Cisco’s CTO www.skillsoft.com
9:45 – Tweet to ‘Sam the Butcher’ www.skillsoft.com
11:06 PM: ‘Sam the Butcher’ Replies www.skillsoft.com
11:28 PM - Sam Offers More Advice www.skillsoft.com
12:09 AM – More Mentoring www.skillsoft.com
Next Morning I’m Grateful www.skillsoft.com
Within 1:21 Minutes www.skillsoft.com
And a Voice from the Future… “With enough brains, many, if not most, business challenges can be met … … and Enterprise 2.0 is all about using technology to bring brains together more effectively. Dr. Andrew McAfee Principal Scientist MIT Center for Digital Business Author of Enterprise 2.0
Enterprise 2.0 • ‘Empty Drum’ • syndrome
Technology is Just One Ingredient “Content is king. The tool itself is nothing; the value comes from the strengthof its content.” - Jakob Nielsen Enterprise 2.0: Social Software on Intranets
Content in Context www.skillsoft.com
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Our Approach: SkillSoft inGenius • What it is: • Social Learning Layer • Leverages granularity of hosted content • Optional Feature Set • No additional cost
V1.0 Project Scope and Overview SkillPort 2. Optional inGenius Features in B24x7 Application Books24x7 KnowledgeCenterrs APIs 1. Core Functional Technology Stack