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Anti-Social Media. How the game is changing, … and the challenges for industry David Zaruk. A tale of two Davids. 2006: 92 kg. 2013: 72 kg. Obesity is a complex crisis. Which can be easily simplified. David’s Wall of Blame. Everyone has their book to sell.
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Anti-Social Media How the game is changing, … and the challenges for industry David Zaruk
A tale of two Davids 2006: 92 kg 2013: 72 kg
Which can be easily simplified David’s Wall of Blame
This would be funny, except … … Regulators are listening
Trust is in the hands of my network • Trust in authorities and business at an all time low • We trust our friends, our social circles • Social media is tightening (narrowing) our silos • We surround ourselves with like-minded “friends” • Confirmation bias (facts don’t matter) • Works as an emotional support system (share, favourite, like, curate, pin …) • We need a dark force to act against. Industry?
Social Media Trends • Focus is on me, my friends • Silos reduce dialogue • Anti-lobbying (highlighting COIs) • Anti-business (denormalisation) • Viral campaigns reach light speed • Pro-nature (against synthetics, processing, GMOs) • I want to feel good about myself (blame others) This leads to a serious challenge for the food industry
How do we deal with this? • Do nothing? • Reinterpret the data? • Put more resources into social media? • Blame the governments? • Lobby smarter? Rebuild trust? • Voluntary initiatives? • Stress the positives? • Respond with science/facts? • Ridicule the activists?
Thank you david.zaruk@riskperception.eu