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Raise partners’ awareness about quality control and improvement, establish criteria for evaluation and feedback, align with project rules of engagement, and ensure efficient quality assurance procedures.
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Raise partners’ awareness about quality control and improvement within the project; • Provide general criteria for identifying the key outputs of the activities (what was done) and the key processes that were followed to pursue or complete the activities (how they were done); • Provide general criteria for evaluating and using feedback from partners with the scope of offering areas of improvement throughout the duration of the PHWB project.
‘Rules of engagement’ • Being responsive • respond to messages, enquiries and requests quickly and comprehensively • always provide a response, no matter what the outcome • Inform Coordinator of any issues which could affect the proper functioning of the consortium
‘Rules of engagement’ • Behave professionally at all times, be cooperative and try to find synergies • Respect mutually established deadlines • Follow agreed consortium processes and procedures at all times • Be realistic in the level of support they can offer a colleague
‘Rules of engagement’ • Share important information within the consortium • dissemination of all correspondence with regards to project related activities. • provision of sufficient notice of deadlines for actions. • Contributing to the spirit of the consortium • Be supportive and cooperative with their project colleagues. • Treat other as they would expect to be treated themselves.
Quality assurance procedure • 1. Feedback from partners on the implementation of the project activities • Self-assessment forms • QA feedback forms • 2. Feedback from partners about the meetings • Self-evaluation form • 3. Quality assurance report • Risk management • Feedback to coordinator • Feedback to partners
Quality assurance reports • Biannual reports • First reporting period • November-April? or • January – June? • Second reporting period • May-October? or • July-December?