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Understanding Self & Introduction to Organizational Behavior

Session 1. Understanding Self & Introduction to Organizational Behavior. Understanding Self. What do we mean by “ Self” ?. The self refers to a person’s “CONSCIOUS REFLECTIVE PERSONALITY” A person’s sense of identity; the set of beliefs about; what he or she is like as an individual.

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Understanding Self & Introduction to Organizational Behavior

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  1. Session 1 Understanding Self&Introduction to Organizational Behavior

  2. Understanding Self What do we mean by “Self”? • The self refers to a person’s “CONSCIOUS REFLECTIVE PERSONALITY” • A person’s sense of identity; the set of beliefs about; • what he or she is like as an individual. • It is based on Self-concept. • In Organizational Behavior (OB), the self-concept is very important. - One perceives a situation depending upon his/her self-concept. - Self-concept has direct influence on his/her behavior. “WHO YOU ARE MAKES A DIFFERENCE”

  3. Understanding Self FORMATION OF THE SELF-CONCEPT • Built from information from others • Built from information from ourselves • Once a self-concept is formed, it is complex to change • How you view yourself and the way others view you can differ

  4. Understanding Self 4 Dimensions of SELF-CONCEPT • Values - refer to your relatively permanent ideas of what is good or bad, worthwhile or not. • Beliefs - what you think is true based on logic. • Attitudes - refer to more specific application of your values. How you act. • Feeling - emotional responses to things such as events, people, places or situations

  5. Understanding Self “HOW TO KNOW, WHO YOU ARE…” • To decode, who you are, understand and work on these; • Know your Self-image • Know your Ideal-self • Know your Looking-glass image • Know your Real-self • The Key is; • Reduce the gap between your Perceived Self & Ideal-self to • realize your; • “Real-self” Psychometric Tools help you know “Who You Are…” E.g., MBTI, Personality Tests,… etc.

  6. PERSONAL JOURNAL & PORTFOLIO Personal Journal: Self-analysis (hand-written) • Schooling background • College background • Family information • Major family/personal events and Life incidents • Learning, motives, experiences at different stages in life & their reflection on your personality • Assessment of strengths & weaknesses • Professional goals, dreams, competencies • Constraints in achieving those goals & action plans for future PORTFOLIO: Self Assessment based on the instruments; • The Big 5 Model of Personality • MBTI, FIRO-B & Johri Window • Emotional Intelligence • Transactional Analysis & • Conflict Management Style

  7. Session 2 Introduction to Organizational Behavior Organisational Behavior (OB) • An interdisciplinary behavioural science which studies the dynamics (processes) of organisations while relating processes of various human units • Human Units are: - Individuals - Roles - Dyads (Two Persons) - Teams - Inter-teams - Organizations and - Organization-environment interface

  8. Robert Owen (1771-1858) Munsterberg (1863-1916) FW Taylor (1856-1915) Hawthorne Studies (1930) McGregor (1960) Worker welfare Motivation, participation Scientific management Social environment Theory X & Y Precursors of OB

  9. Levels of OB Individual Level Organization System Level Group Level 9

  10. THE BASIC OB MODEL • Individual Level Variables - Biographical Characteristics: Age, Gender, Marital Status - Ability, Attitude, Values, Personality • Group Level Variables - The behavior of people in group is more than the sum total of all the individuals acting in their own way. - Group Dynamics • Organization System Level Variables - Like group, organizations are also more than the sum of their member groups. - Organizational Design & Structure - Culture - HR Policies Organization Systems Level Group Level Individual Level

  11. Challenges faced by OB • Improving Quality & Productivity • Customer Focus, Internal Customer, Employee Empowerment & Continuous Improvement • Improving People Skills - Motivation, Communication & Teamwork • Managing Workforce Diversity - Fairness, Justice & Flexibility • The Challenge of Globalization - Working in Foreign Countries & Working with Multi-cultural Diversity

  12. Challenges faced by OB cont’d… • Empowering the Workforce - Managers are giving-up Control & Workers are accepting responsibility • Coping with Temporariness - Nature of work keeps on changing, Organisation must respond to those changes • Declining Employee Loyalty - Workforce Motivation & Global Competition • Improving Ethical Behavior - Counselling, Protection Mechanism (Whistle Blowers), Codes of Ethics, Seminars, Workshops, and Training

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