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ADMS 1000: Introduction to Admin Studies

ADMS 1000: Introduction to Admin Studies. Instructor: Eytan Lasry 206 Atkinson 416-736-2100 ext. 22878 eytan@yorku.ca Office hours: Tuesday 2-4pm or by appointment. LECTURE 1 THE CONTEXT OF BUSINESS.

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ADMS 1000: Introduction to Admin Studies

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  1. ADMS 1000: Introduction to Admin Studies Instructor: Eytan Lasry 206 Atkinson 416-736-2100 ext. 22878 eytan@yorku.ca Office hours: Tuesday 2-4pm or by appointment

  2. LECTURE 1THE CONTEXT OF BUSINESS What are the external factors that all organizations must face in their struggle to survive and prosper? Chapter 1 – Karakowsky Case: Facebook Sam the Record Man

  3. What is an organization? Why do we care about organizations? An open-system, a living organism continually interacting and exchanging resources with its external environment ORGANIZATIONS

  4. INTERNAL & EXTERNAL CONTEXTS General Environment Specific Environment Inside the Organization

  5. Specific Environment Inside the Organization People Structure Strategy SPECIFIC or TASK ENVIRONMENT - STAKEHOLDERS • Parties/Groups that have a direct link or influence on the organization e.g.: • Customers • Shareholders • Suppliers • Competitors • Local Communities • Unions • Media

  6. GENERAL ENVIRONMENT labour competitive economic Organization political technological global societal

  7. Business cycles: recession, expansion… Balance of trade National debt Inflation Unemployment Exchange rates, interest rates, monetary and fiscal policies… THE ECONOMIC CONTEXT (Chap. 2)

  8. THE SOCIETAL CONTEXT (Chap. 8) • What is business’ role in society? • Societal norms, behaviors, values and ethical beliefs • Managing Stakeholders • Corporate Social Responsibility (CSR)

  9. How does competition within industries evolve over time (the lifecycle model)? What drives industry evolution along certain paths? What are the key success factors for firms at different stages of the lifecycle? THE COMPETITIVE CONTEXT (Chap. 3)

  10. What are the different types of technological innovations? How does technology evolve over time along a lifecycle and how does it affect organizations and industries? Can we predict the path of technological evolution? THE TECHNOLOGICAL CONTEXT (Chap. 4)

  11. The changing nature of the workforce Diversity in the workplace Employment Equity How unions have affected business and society THE LABOUR CONTEXT (Chap. 5)

  12. International events e.g. SARS, Hurricanes, Tsunamis, terrorist acts, political events… Multinational Corporations Trade blocs and agreements: NAFTA, EU… Trade protectionism, foreign takeovers THE GLOBAL CONTEXT (Chap. 6)

  13. Laws, trade agreements, taxes, regulation, crown corporations, business incentives and subsidies, tariffs, quotas… Recent trends of deregulation and privatization In Canada (and elsewhere) there is a general trend towards less government intervention in the economy THE POLITICAL CONTEXT (Chap. 7)

  14. STRATEGIC MANAGEMENT (Chap. 9) • The nature of competitive advantage • External [Industry] analysis • Internal [Core Competency] analysis • Business and Corporate Strategies

  15. Societal Economic Global Political Competitive Technological ORGANIZATIONAL CHANGE (Chap. 10) Organization Labour

  16. THE CANADIAN CONTEXT • Natural Resources • 13% of GDP but 50% of exports • Trade with the US • 25% of GDP but 85% of exports • Diverse workforce, egalitarian, risk-averse business culture “In the US, you can tell people to do something. In Canada, you have to ask them – and hope they will do it!” - Ed Clark, CEO of TD Bank

  17. THE CANADIAN CONTEXT • What are the key features of the Canadian Business Environment? • Foreign Subsidiaries • Excessive Government Regulation and Intervention • Trade Protectionism • Where are the Global Canadian Brands? http://www.interbrand.com/best_global_brands.aspx?year=2009&langid=1000

  18. KEY LEARNING POINTS • Identify the external factors of the general environment and their influence on business organizations • Characteristics of the Canadian business context

  19. NEXT SESSION The Economic Context • Karakowsky, Chapter 2 • Read cases for discussion: • Facebook (p. 23) • Sam the Record Man (download from Website)

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