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What ICDP is Finding ways forward in automotive distribution

Multi-client programmes. Private client projects. ICDP car programme. CVInsight programme. Europe. Australia. What ICDP is Finding ways forward in automotive distribution. ICDP Ltd. ICDP Ltd. Multi-client programmes. Private client projects. ICDP car programme. CVInsight programme.

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What ICDP is Finding ways forward in automotive distribution

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  1. Multi-client programmes Private client projects ICDP carprogramme CVInsightprogramme Europe Australia What ICDP isFinding ways forward in automotive distribution ICDP Ltd.

  2. ICDP Ltd. Multi-client programmes Private client projects ICDP carprogramme CVInsightprogramme Multi-client programmes • Collaborative research since 1994 • Industry funded, not-for-profit • Investigating systematic improvements in customer value • Giving programme members insights and tools • The results of shared investigations and analysis on issues driving the development of the sector • Debate on the issues and results in closed conferences and workshops • Practical ideas, advice and assistance from the ICDP specialists

  3. ICDP car programmeMembers • Manufacturers and associations • ACEA, BMW, DaimlerChrysler-Smart, Fiat, Ford-PAG-Volvo, GM-Chevrolet-Opel-Saab-Vauxhall, Honda, Renault-Nissan, Suzuki, Toyota, VW-Audi-Bentley-Seat-Skoda • Distributors and associations • BOVAG/RAI, Dutton Forshaw, Faconauto, Fenabrave, Garage Frei, Grupo Sala, Inchcape, NFDA/RMI, Nissan Ireland, Quadis, RIGOR • Suppliers and service providers • ADP, Autologic, Automanager, BP-Castrol, DTI, ExxonMobil, SAP, Tecar, Temot, TRW, Unipart, Urban Science

  4. ICDP in Europe ICDP Germany Chairman: Prof. Dr. Hans-Gerhard Seeba Prof. Dr. Susanne Royer Uwe Stratmann Martin Schwarz Central team Managing Director: John Whiteman ICDP UK ICDP France Senior Advisor: Jean-Pierre Reynier ICDP Italy Senior Advisor: Prof. Giuseppe Volpato ICDP Spain Senior Advisor: Juan Antonio Moral A team of 23 researchers and advisors across 5 markets

  5. 2006 2007 2008 Understandingcustomers’requirementsfrom the system Evaluating standardsand measures Aftermarket evolution and channels Technology and the customer Updatingthe dealer model Dealer network effectiveness and profitability;distributor and repairer formats and structures Leading-edge supply chains Evolvingdistribution channels Capabilities and training Models of cooperation Future channel scenarios Lessons from other sectors and geographies Living with the cycle of regulation Block Exemption Observatory: implementation and monitoring DG-Competition assessmentand build-up to 2010 Monitoring and analysis of other relevant regulation Changing the model?Building effective distribution in a multi-channel world

  6. Outputs so far in ICDP 2006-2009 …

  7. The dealer group and wholesale role The independentaftermarket The consumer experience Changing structuresto match customers’ needs

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