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Network Evolution. Traditional Network. Money and labor saving conveniences File and printer sharing Minimal automation B2B E-Commerce through EDI, phone, fax, etc. Network Evolution Cycle: Automation. Use network to do old things in new ways
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Traditional Network • Money and labor saving conveniences • File and printer sharing • Minimal automation • B2B E-Commerce through EDI, phone, fax, etc.
Network Evolution Cycle: Automation • Use network to do old things in new ways • Organization is unchanged, new infrastructure is deployed • Network is used a tool • Automate
Network Evolution Cycle: Experimentation • No fundamental change to the network • Experiment with new applications • Marginal changes in organization and in network • Network as a laboratory for experimenting with new ideas, automation and business logic • Eg. VOIP 1. Automate 2. Experiment
Network Evolution Cycle: Reorganization/Reconfiguration • Limits of the old network have been reached • Organization and network change simultaneously • The potential of the network has been met. Users demand more. 1. Automate 2. Experiment 3. Reorganize
Network Evolution: Start a new Cycle • Deploy a new network • Automate new tasks, add new applications • A new generation of network starts here • Automate 2. Experiment 3. Reorganize
The Thinking Network • Thinking network attempts to change without interruption of the cycle • The cycle is: • Iterative • Cumulative • End-User Driven 1. Automate 2. Experiment 3. Reorganize
The Intelligent Network • Today’s networks require new management technologies that will have a significant impact on • Business rules • Network design • Business partnerships • Corporate culture
What are Business Rules The rules explaining how you conduct business • If the customers debt exceeds the customers assets then set the approval_status of customers application to declined • If the balance of account_a drops below $20,000 then transfer $50,000 from account_b into account_a
The Change Process How difficult is it to change a business rule? • Find where the rule is implemented • Analyse the impacts of the proposed change • Make the changes in the programming environment
Times They are a Changin’ The old change process takes weeks or even months to step through correctly. The speed of business is increasing and timeframes are collapsing to zero. New Business Rule Management (BRM) solutions allow managers to change business rules in real time without disruption to normal operations.
BRM Vendors http://www.blazesoft.com/new_events/releases/release34.html Developed using java. Website features: Demonstrate applications in the technology, finance, insurance and healthcare industries. Announcements of organisations deploying their technology
Implementation of Advisor Software http://www.blaze-advisor.net/business_rule_management.htm Announcement of a BR management plug-n for the Rational Unified Process by a major provider of analytics and decision technology, Fair, Isaac. Additional information on other implementations and initiatives between Sun One architectures, Fair, Isaac and Blaze Advisor.
BRM Vendors http://www.objectconnections.com/ Australian-based Business Intelligence software vendor Business rule automation software developed for java
BRM Vendors http://www.brsolutions.com/index.shtml States organisational problems solvable by BR methodologies Alliance partner with Blaze Advisor to streamline BR implementation
BRM Vendors http://www.askmecorp.com/ Caters to Employee Knowledge Network management and is thoroughly integrated with BR and workflow management http://www.intelligenteai.com/news/newsdec.shtml Webmethods uses Business Rule Management in inter-organisational networks
BRM Vendors http://www.dna.ro/solutions/products.php?product=147 http://www.envoda.com/index.asp http://www.ilog.com/ http://www.seec.com/brm.shtml
Future Vendors http://www.intelligententerprise.com/020628/511products1_1.shtml The Visual Basic .Net framework looking towards providing easy GUI interface for functions such as DB and BR management
Implementing BRM Solutions http://www.ilog.com/corporate/releases/us/990607_nortel.cfm Nortel Networks incorporates ILOG Rules management into it’s suite of products http://www.icn.siemens.com/icn/news/2002/02081901.html BR solutions in call centre management
EggHead.com • Brightware system’sAutomated Email response System • Database of customer inquiries and responses • If the system isn't sure how to respond, it forwards the e-mail to the customer service staff along with a suggested reply for review.
ARMS • Automated Regulatory Management System • Tracks periodic and event-based reporting requirement compliance
Event-Based Requirements Tracking • Employee injury • Oil spill • Employee injured during an oil spill • Utility re-organization • Dam rupture Clean Water Act modification
Middleware Applications http://www.intelligenteai.com/020328/506feat1_1.shtml http://www.transoft.com/ Middleware technologies need to be able to incorporate management of BR’s embedded into different legacy systems to ensure the functionality of one cohesive unit
CRM Incorporating BRM http://www.categoric.com/news/press/joe.htm Example of how CRM is implementing BRM to increase effectiveness of integrated systems and to uncover more selling points in the service process
Enterprise Optimization http://www.manugistics.com/ Combines supply chain and relationship management with revenue optimization techniques All based on specified business rules
Business Rules Improving Information Quality http://www.intelligententerprise.com/021008/516feat3_1.shtml BR’s are used as a measurement tool to determining the information quality of data in data warehouses BR’s must be precisely defined Data must conform to these rules
Related Websites http://www.brcommunity.com/index.shtml Provides access to industry resources such as international conferences and testimonials of professionals Online Seminars related to Business Rule Management (by Blaze Advisor) http://pwa.ops.placeware.com/etc/pws/blazesoft//recordings-blazesoft/1jjbl3pdv7ese/20010822-5i2uwt/SlideLog.html#Anchor0 http://pwa.ops.placeware.com/etc/pws/blazesoft//recordings-blazesoft/k1uhrzy1wdgy/20011024-thkpky/SlideLog.html#Anchor0