Questions and Critique from Reed Early, CESO-SACO

1. Questions and Critique from Reed Early, CESO-SACO for GAMLP 10 Oct 2012

2. Sincere thanks • I am excited to be with you for these 3 weeks • Humbled to have this chance to work together • Much to do, and many people to do it • With vision will make progress. “Where there is a will there is a way” • Look forward to making friends here, to being of service and to making this great city even better

3. First Impressions of La Paz • What La Paz has going for it... • Geographically - dramatic mountains setting, drinking water, mostly clean air (need +oxygen) warm in day . • Socially – vibrant cultures, more intact than in some places, colourful dress, music, the music! • Economically – many markets, visible poverty • Transportation – many buses, taxis, gridlock traffic, people are resourceful, but lacking mass transit • Culturally – diversity, unity, 39 official languages (!) • A particular love of fireworks!

4. As a newcomer to the City .... • I see GAMLP as leader among cities • Evidence of GAMLP everywhere –La Paz Lider on buildings, very good maps, GAMLP cars and buses, well done TV commercials, (bright sunny yellow) • Website has nice features public transparency SIDIG (if I could read it) • Numerous CDs: compendioestatistico, Atlas, aerial photos and others – (don’t know how distributed) • Pocket Statistics and other accessible products • Bienvenido at La Paz ! Welcomes strangers.

5. Compared to other developing cities • IMPRESSIVE • You have water that runs in the pipes • Electricity stays on (most of the time) • People sweep streets and sidewalks • Garbage is picked up (usually), there are trash cans • BUT LIKE MANY PLACES • Streets jammed with cars, minibuses, trucks, all sorts • Many people selling goods and living on sidewalk • Many Police and Military (not used to guns)

6. My questions to consider • Use of investigation and statistics for planning is in process of change at GAMLP • What is the culture of change here? • What is a good example of recent change? • Who are leaders (champion) of change? • What are the obstacles and roadblocks? These are things to consider at every opportunity. • Next is SOWT analysis (FODA)

7. Strengths • Technologies – i.e impressive range of IT and cell tech • Human resources – very impressive skill sets • Enthusiasm and strength (Con Fuerza, Con Neqè) • Location – natural environment, geography • Location – In SA are many nations, much to offer • Location – proximal to a common language • History of overcoming struggle

8. Opportunities • Creativity - new solutions • Natural resources – i.e. Solar ovens • Water – i.e. micro hydro electric • Mineral resources in the earth • Technology inside Bolivia • Networking with bordering countries and all SA

9. Challenges • Geography - Rugged mountains, access to villages • Economy - Poverty, economic activity, productivity • Ethnic differences inside Bolivia • Cultural differences with neighbouring countries • Politics – perceived and real corruption • Vision – using information for decision making

10. Threats • Doing nothing, Inaction • Complacency, not caring • Short sightedness, lack of foresight • Planning for wrong reasons

11. Performance Reporting Key Aspects according to me • Logic Model (see example) • Public participation and consultation (see Guide) • Developing KPI’s (see Guide) • 8 Reporting principles (See guide and examples) • Performance Reporting based on standards Will elaborate on these

12. Logic model of Program (See example) • Know your program and how it works • Activities and their purpose • Theory of change • How it actually follows the Logic Model What do you call this?

13. Public participation and consultation) • (see Guide) • Determine who decision-maker is, pending decision and who is affected. • Decide if public participation should be used. • Determine issues related to decision for those affected. • Determine level of public participation decision-maker needs and what to consult on. • Determine public participation methods best suited to needs of participants. • Determine how public participation supports the decision. • Determine how results are to be used.

14. Developing KPI’s • (see Guide) • Refer to your purpose and priorities • Link to your activities and outcomes • Influence your decision making • Include benchmarks for comparability • Are meaningful & useful to stakeholders How do yours compare?

15. Reporting principles • (See guide) • 1 Explain the public purpose served • 2 Link goals and results • 3 Focus on the few, critical aspects of performance • 4 Relate results to risk and capacity • 5 Link resources, strategies and results • 6 Provide comparative information • 7 Present credible information, fairly interpreted • 8 Disclose the basis for key reporting judgements

16. Performance Reporting Based on Standards • (examples – scorecards, dashboards, traffic lights) • Based judgement on below standard, met standard, exceeded standard • Exemplary (model examples) • Easily recognizable • Use include reachable goals • Just and Fair comparators What is your experience with these?

17. Performance Reports here • Good use of graphic charts, bars, pies, histogram • Inserted photos (good graphics department) • Excellent excellent mapping and GIS • Dense text – (lack of whitespace?) • Colour coordination (usually)

18. Performance Reporting here My questions: • Do you monitor the distribution ? • Have you consulted the intended audience? • How do you assess their utilization? • Does medium (books, CD, pamphlet) match the need? • Have any of the 36 indicators exceeded useful lifespan? • Does the presentation sophistication exceed the audience? What are the crucial questions to you?

19. The purpose ...Support Excellence!