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Personal profile. 余德成 Te-Cheng Yu National Kaohsiung Marine University. Basic data. Dean, College of Shipping Transportation and Management Professor , Department of Logistics Management Chairperson , Department of Logistics Management E-mail: tcyu@mail.nkmu.edu.tw
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Personal profile 余德成 Te-Cheng Yu National Kaohsiung Marine University
Basic data • Dean, College of Shipping Transportation and Management • Professor , Department of Logistics Management • Chairperson , Department of Logistics Management • E-mail: tcyu@mail.nkmu.edu.tw • Tel: 886-7-3617141#3101 or 3159 • Address: #142, Hai-Chuan Rd. Nan-Tzu, Kaohsiung, Taiwan, ROC • http://logmgt.nkmu.edu.tw/tcyu_Webs/default.asp
Education • PhD degree • Department of Business Administration • National Sun Yat-Sen University • major: TQM, Leadership, and Team Management • MBA degree • Department of Business Administration • National Sun Yat-Sen University • Major: HR system and Management • Bachelor degree • Department of Transportation and Communication Management Science • National Cheng Kung University • Major: Transportation and Management • Taiwan Provincial Tainan First Senior High School
Experience-practices • 1981-1984: Quality Controller • Dah Yuan Industrial Co., Ltd. Taipei. • 1984-1992: Supervisor and Planner • Philips Electronic Building Elements Industries (Taiwan) Ltd., Kaohsiung. • 1997- Chief Consultant • Prosperity Manpower Co., Ltd., Taipei
Facility supervisor Line supervisor Planner Cross factory Planner Logistics mgt 廠務: 設施維護/5S Shop floor mgt: 產量/品質/成本/交期/存貨 WCO & STP: 排程/投料/pc/出貨 JIT Deming Prize 我在飛利浦1992B
飛利浦半導體 • 概念 • 在現今商業競爭的環境下,對時間與效率的要求是企業追求永續成長的不二法門 • 為了保有與加強其在業界的競爭優勢,必須不斷的創新且勇於接收新的挑戰。 • 成就 • 全球第十大半導體供應商,亞太第五 • 營業額超過 $ 5,000,000,000 USD • 將近30,000名員工 • 在10個國家中有17個製造與封裝據點 • 在44個國家中有超過100個業務據點 • 每天製造與支援62,000,000個IC與discrete配件 • 超過45年的半導體產業經驗
Arch Sunnyvale Factories: Nijmegen & Stadskanaal Böblingen & Hamburg Caen Hazel Grove & Southampton Zürich Albuquerque Sunnyvale Manila & Calamba Serembang Hong Kong BangkokKaohsiung Shanghai (j.v.) VLSI Memphis Hong Kong RSO Distribution points:Arch - Europe Memphis - North America Hong Kong - Asian Pacific Kaohsiung - Asian Pacific Philips Semiconductors
Distribution model product oriented sales oriented RSOWarehouse CUSTOMER Assembly / test Assembly / test Assembly / test
Basic Structure BL-teams RSOs >100 customers RSO NA partners RSO AP strategic RSO EU BL 1 remaining
Basic Structure Approach to the business • BL-teams are the entrepreneurial kernel • Supply chain management is a BL responsibility • RSOs are primarily responsible for customer service (delegated by BLs) Togetherresponsible for customer delight
Key performance indicators Logistics • Responsiveness How soon do I respond to a customers request? • Early warning Do I give an in time warning in case of problems? • CLIP To what extent do I deliver according to my first promise? • RLIP To what extent do I deliver according to last request? • Stocks Am I on stock target (% of sales)?
Experience-academics • Professor • Department of Logistics Management • National Kaohsiung Marine University • Associate Professor • Department of Information Management • National Kaohsiung Marine University • Associate Professor • Department of Shipping and Transportation Management • National Kaohsiung Marine University • Associate Professor • Department of Business Administration • I-Shou University
Teaching • Logistics Concepts and Structure • Logistics Management • Production and Operation Management • Business Ethics • Transportation • Inventory management
Research • Logistics Human Resource System • Logistics Strategy and Management • Warehousing and Inventory Management • Channel Management
Service • Taiwan Logistics Management Association • Chief Secretary • Department of Information Management • Planner & Chairman • Department of Logistics Management • Planner & Chairman • Prosperity Manpower Co., Ltd., Taipei • Chief Consultant