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Electronic Communications Coordinator

Electronic Communications Coordinator. Report and Discussion Items Dave Green, d.green@ieee.org. Report. E-Mail Aliases Mailing Lists (majordomo lists) SPAM Newsgroups (r3-collab.eng.uab.edu) Electronic Conferencing Entity Web Hosting (EWH). E-Mail Aliases.

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Electronic Communications Coordinator

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  1. Electronic Communications Coordinator Report and Discussion Items Dave Green, d.green@ieee.org

  2. Report • E-Mail • Aliases • Mailing Lists (majordomo lists) • SPAM • Newsgroups (r3-collab.eng.uab.edu) • Electronic Conferencing • Entity Web Hosting (EWH)

  3. E-Mail Aliases • IEEE service (http://www.ieee.org/eleccomm) • Requires a web account (as more and more things do) • Member benefit • Volunteer leaders should have one • Are a 'redirect', you point it at your real mailbox • Attachments are scanned for viruses

  4. Mailing Lists • Presently implemented by the programs called majordomo and majorcool • Another service (http://www.ieee.org/eleccomm) • Takes a bit of effort to maintain • Can request on-line and can be maintained by web access or by e-mail commands • Strategic and risky

  5. Web-based tool for managing majordomo lists • Installed at IEEE • Accessible through (http://www.ieee.org/eleccomm)

  6. Mailing List Issues • How people are added to list and how they come off? (Opt-in, Opt-Out, temporary) • Who can send to the list? • What happens when a person hits 'reply'? • Reply to individual • Reply to group • Is the list moderated (a human reads the post before the group sees it)?

  7. SPAM • AKA UCE - Unsolicited Commercial E-Mail • Cost to send: Low • Thus senders are encouraged to send to many folks even though 'hit ' rate is low • Programs exist to 'mine' e-mail addresses from the web and newsgroups • Costly to track down spam sender and have them cease and desist. They mainly just change a bit and keep on spamming.

  8. What can you do about SPAM? • User • Ignore it, hit the delete key quickly • Use your e-mail program's filtering to remove it • Complain to the ISP of the SPAMer • Use services like spamcop.net which add additional filtering rules • Only read mail from people you know

  9. What can you do about SPAM? • List Owner • Use moderated lists • Only allow list members to post to the group • Must build list with the addresses they use • Only allow certain people to post to the list • More at end of report regarding the IEEE volunteer structure lists

  10. Newsgroups • Asynchronous communciations like mail but... • Provides threading • Provides ability to 'catch up' on topic you join late • Provides ability to compartmentalize • Provides archival • Region 3 has r3-collab.eng.uab.edu server • Presently about 15 newsgroups • IEEE HQ is bringing up a similar capability

  11. Newsgroups • Contact: d.green@ieee.org • Newsreader interface • Outlook Express, Netscape, Gravity, gnus • Web interface • E-Conference Training will speak about the methodologies to make these work for you. • http://ewh.ieee.org/e-conf includes a link to a status page to let you know of outages

  12. E-Conferencing • Text -based chatting using IRC (Internet Relay Chat) • irc.ieee.org - IEEE server • MS Chat, Mirc32, X-Chat, ... are clients • http://ewh.ieee.org/reg/3/e-conf has guidelines (discussed in training) and client configurations • Maintained by IEEE HQ (started in R3) • Just Do It (no scheduling necessary)

  13. Entity Web Hosting • An IEEE service for entities (like sections) to have a base level web service • Low IEEE staff/volunteer effort available to help • Community of experienced users (like ChipD) • http://ewh.ieee.org - about 250 entities on it • Tool sets are chosen based on wide applicability and the ability to use without support or risk to other users

  14. EWH Issues • Can't have own IP nor own domain • Adverstising URLs http://www.ieee.org/phrase IS available. • Can't do credit cards • IEEE Conference Services has such a service, there may discounts offered to sections in future. • Automation limited • Limited resource to ensure security, integrity and robustness. Some approaches under investigation.

  15. Actions • Obtain personal IEEE alias and use it • Review mailing list use for proper balance between SPAM and usability • Consider starting a newsgroup for group discussions, an educational activity, or ??? • Consider participating in IRC chats on topics of interest at the section/area/council/region level. • Consider use of EWH system.

  16. Possible IEEE Responses to SPAM • Smart 'posters' logic • @ieee.org required • poster's file with 1st time extra effort for non-list members • Filtering on sender, message headers, or message content • Actively complaining about SPAM. Laws? • Usability may suffer! • We must act because we need e-mail

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