Palm Pilots / PDAs / Cell Phones/ Wireless Security

1. Palm Pilots / PDAs / Cell Phones/ Wireless Security

2. Don’t Compromise Your PDA! • What information on the device can be compromised • Everything! – Contacts/clients; meetings; patient data; legal and financial information

3. Confidentiality Solutions • Passwords – good first line defense • User ID/Power – passwords • Alphanumeric • Non alphanumeric • 8 Character • Problems – data not encrypted • Security specific software

4. Some Common Sense • The lonely PDA…not for long • Left on a desk • Left on an airplane • Dropped from a pocket or bag • Stolen! • The PDA and all its contents immediately are released to another individual unless protected • SECURITY IS PARAMOUNT!

5. Are You Protected? • Policies • Infrastructure/Network • Encryption software • Awareness

6. Mobile and Wireless Security Issues • Handhelds, being small, portable devices, are easily lost or stolen. About 250K PDAs were lost in US airports during 2002.(Gartner report) • Handhelds are frequently used in hostile environments like hotspots, customer sites, business partner offices, and industry conferences. • Attackers are drawn to locations where business travelers gather, because targets are more plentiful and it is easier to go unnoticed.

7. Security features limited - Handheld devices have simpler user interfaces and less CPU, storage, memory, and network bandwidth than desktops or laptops. • Inherently harder to manage. • Not continuously connected • More difficult to enforce security policies and monitor security events. • Handhelds often ship with security features disabled by default.

8. Threats • Handhelds are also potentially vulnerable to viruses, worms, trojans, and spyware. • Most are Win32 viruses that can be spread from unprotected handhelds to desktops through synchronization, email, or file shares. • Self-replicating worms like Bugbear, Klez, and Spida flood email and file servers, delete registry keys, kill processes, disable software, and carry trojans. • Trojans can log keystrokes, launch denial of service (DoS) zombies, or let attackers assume remote control of infected hosts. • Spyware in cookies and programs like Kazaa are not overtly malicious, but leak potentially sensitive information about your computing behavior.

9. Threats • Mobile phones that can download games, ring tones, and other software have opened a new avenue for hackers to exploit. • Compact flash and PCMCIA cards supported by handhelds can store 5 GB or more. These removable cards (and their contents) are easily “borrowed” or stolen. • According to CERIAS, networked handhelds are less resistant to common TCP denial of service attacks because their limited resources are easily exhausted.

10. Practical Security Strategies for Pocket PCs • Set power-on passwords. According to Gartner, the biggest risk associated with Pocket PCs is that no power-on password is required by default. • Use mobile firewall to block unauthorized handheld network activity • Defends against port scans, unauthorized requests, unwanted peer-to-peer connections, denial of service floods, and other network-borne attacks.

11. Practical Security Strategies for Pocket PCs • Encrypt sensitive values, database records, key files and folders, or entire compact flash cards.. • Protect traffic sent and received by handhelds. Consider encrypted, authenticated VPN tunnels to ensure the privacy and integrity of communication between handhelds and connected networks. • If credentials must be saved on a handheld, encrypt them. • Detect and eradicate viruses. • Backup handheld data regularly. Frequent backups can reduce loss of data and downtime when a Pocket PC is lost, stolen, wiped clean, or damaged beyond repair.

12. How Data Is Stored • Digitally as tiny magnetized regions, called bits • Hard drives store this on a platter, like a CD • Data can be extracted from ANY electronic/digital source (floppy, cd, dvd, zip disks, removable media, hard drives, flash memory, thumb drive, usb drives, printer memory, blackberry, pda, XBOX, tivo, etc.) • Once data is written, it remains until disk is wiped or overwritten by other information

13. 25 August 2003 - Used Blackberry Contained Proprietary Information • A man who bought a BlackBerry on eBay for $15.50 found that • the wireless device contained a database of over 1,000 names, • e-mail addresses and phone numbers of Morgan Stanley • executives, as well as more than 200 internal Morgan Stanley • e-mails. • The seller is a former VP of mergers and acquisitions who had left • the company. He said he had removed the battery months before • selling the BlackBerry and assumed the data had been erased.

14. Controls • Information that is placed on device • Security configuration including software used to protect the information • Does the device synchronize with others - Admin rights? • Modes of operation • Wireless • Infrared

15. Controls • No upload/download via infrared or wireless while connected to desktop networked PC • Use infrared only for authorized data transfers • PDA”S not to be left unattended while attached to a computer • PDA’s secured with password protection while not in use • User takes responsible steps to prevent loss or theft of device • Regularly sync device so that appropriate security files (virus signature) are updated

16. Awareness • Physical security of device • A strong password (eight characters, mixture of numbers, letters and special characters) • Information to be stored on device • Procedure to follow if device is lost or stolen • Firewall • Record, in the event PDA is lost or stolen: • Serial number • Make and model

17. Wireless Security WIRELESS DATA CONNECTIVITY GUIDELINE http://www.telcom.arizona.edu/WLAN-Guide.html

19. What Is This Phenomenon of Drive-by Hacking? • Hacker taps into a network using a wireless device. • Got its name because a hacker can literally construct a device, that will allow them to park in front of a building and gain access to a network while sitting in the car. • Relative ease of uncovering this vulnerability and gaining access to a company's unsecured network can be likened to installing a wireless LAN jack in your parking lot (access to everyone).

20. What Does It Mean to Do "War Driving"? • Need a device capable of receiving an 802.11b signal (the wireless standard) • A device capable of locating itself on a map • Software that will log data from the second when a network is detected by the first. • You then move these devices from place to place, letting them do their job. • Over time, you build up a database comprised of the network name, signal strength, location, and ip/namespace in use. You may even log packet samples and probe the access point for data available via SNMP.

21. Is This a New Security Vulnerability? • The security community has known about this vulnerability for a couple of years, but only recently has it become more widely known and popular. • Freeware programs can be downloaded that automate finding and cracking wireless networks; combining this with the rapidly increasing use of 802.11 due to low cost components hitting the market makes it a big issue today.

22. Why Is It Easy to Get Into a Wireless Network? • The most common wireless local area network is built based on a standard known as 802.11. • The security function of this technology has been demonstrated to be inadequate when challenged by simple hacking attempts. • In addition, products sold with this technology are often delivered with security functionality disabled.

23. Does the WEP Encryption Option Built Into 802.11 Make Me Secure? • Not really. The 802.11 standards include a security component called Wired Equivalent Privacy, or WEP, and a second standard called Shared Key Authentication. • WEP defines how clients and access points identify each other and communicate securely using secret keys and encryption algorithms. • Although the algorithms used are well understood and not considered weak, the way in which they are used, in particular the way keys are managed, has resulted in a number of easily exploitable weaknesses. • On top of this, it is estimated that approximately only 30% of 802.11 networks use WEP encryption or have turned on the option to enable WEP encryption-this is based on anecdotal evidence of war driving experiences that people have posted on the Internet.

24. Will Banning Wireless Devices From Our Network Make Us More Secure? • Wireless access points are now so affordable that people are using them for convenience everywhere. • For example, someone may have a wireless device connected to their home computer, and that computer may also be dialed into the university network. • This introduces a rogue access point to the corporate network that was not part of the original architecture and is likely unknown to network administrators. • Another scenario may be that an individual or department may set up a wireless network inside the university firewall—again establishing rogue access points that you do not know about.

25. What Can I Do to Make Our Network More Secure? • You need to layer more security on top of any wireless 802.11 system. • By having security conscious mindset and following a few policy guidelines, a wireless network can be secure. • By implementing a sound security policy and following with thorough enforcement of that policy, we are better equipped to face the security challenges that wireless technology presents.

26. Possible Solutions Include • Using a VPN (virtual private network). • VPNs are used with digital IDs to achieve strong user identification. • VPN also provides the added benefit of establishing an encrypted tunnel from a client machine right through to the server. • The use of encryption as an added security measure can be considered. • Requires user knowledge and use of an assigned key that must be changed periodically by central IT staff. • Users must be notified of each key change. • Nothing prevents a user from sharing the encryption key with an outsider. • Research indicates wireless encryption methods are easily broken. • Regardless of security measures, data transmitted via a wireless network can be intercepted. Users are advised to avoid the transmission of sensitive data across this network.

27. Wireless Security Data Connectivity Guideline • Describes how wireless technologies are to be: • implemented • administered, • and supported at the University of Arizona campus. • Supplements the guidelines in the CCIT Computer and Network Usage Policy • by adding specific content addressing wireless data connectivity • the resolution of interference issues that might arise during use of specific frequencies. • Desire for campus constituencies to: • deploy wireless technologies with a central administrative • encourage all constituents to deploy such systems with an acceptable level of service quality and security.

28. Scope of Service • Guideline defines the roles of the • campus units and Telecommunications • for deploying and administering the • wireless infrastructure for the campus.

29. Network Reliability • Function both of the level of user congestion (traffic loads) and service availability (interference and coverage). • Guideline establishes a method for resolving conflicts that may arise from the use of the wireless spectrum. • Approaches the shared use of the wireless radio frequencies in the same way that it manages the shared use of the wired network. • CCIT will respond to reports of specific devices that are suspected of causing interference and disrupting the campus network. • Where interference between the campus network and other devices cannot be resolved, Telecommunications reserves the right to restrict the use of all wireless devices in university-owned buildings and all outdoor spaces.

30. Security • The maintenance of the security and integrity of the campus network requires adequate means of ensuring that only authorized users are able to use the network. • Wireless devices utilizing the campus wired infrastructure must meet certain standards to insure only authorized and authenticated users connect to the campus network and that institutional data used by campus users and systems not be exposed to unauthorized viewers.

31. Campus Units Responsibilities • Responsible for adhering to Wireless Communications Guidelines. • Responsible for managing access points within departmental space and assuring proper network security is implemented. • Responsible for registering wireless access point hardware, software & deployments with Telecommunications. • Responsible for informing wireless users of security and privacy guidelines & procedures related to the use of wireless communications. • Responsible for monitoring performance and security of all wireless networks within departmental control as required to prevent unauthorized access to the campus network.

32. Draft Wireless Security Standards • Due to the lack of privacy of network • communication over existing wireless network • technology, all wireless traffic is presumed to be • insecure and susceptible to unauthorized • examination. • Authentication • Security Awareness • Monitoring and Reporting

33. Authentication • Access to wireless network connectivity should be limited to • authenticated users and authorized wireless client devices. • Authentication may be performed based on the following • requirements: • All authorized wireless network users will be required to be authenticated and operate through the campus VPN. • All authorized wireless network users must register the MAC address of the wireless network interface card (NIC) to the local or campus Dynamic Host Configuration Protocol (DHCP) service. • Wireless NICs and user accounts are not to be shared. (See Network Usage policy) • Users are prohibited from using wireless network technology to access critical and essential applications without the wireless network connections being appropriately encrypted.

34. Security Awareness • All wireless network managers should be aware of the following issues: • Authentication for wireless network access protection of passwords • Authorized use of wireless network technology • wireless interference issues • Privacy limitations of wireless technology • Report wireless network service problems • Respond to a suspected privacy violation • Revoke DHCP registration due to termination of affiliation with University.

35. Monitoring and Reporting • The use of wireless network technology is to be monitored on a • regular basis for security and performance. • Authentication, authorization and usage and wireless network • performance reports are to be made on an individual basis • ·   • Any unusual wireless network event that may reflect unauthorized • use of wireless network services will be immediately reported by • the wireless system administrator to the campus Security Incident • Response Team (SIRT) for review and, if appropriate, investigation.

36. The key to security awareness is embedded in the word security…………. SEC--Y U - R - IT If not you, who? If not now, when?

37. Resources at the University of Arizona Kerio Firewall https://sitelicense.arizona.edu/kerio/kerio.shtml Sophos Anti Virus https://sitelicense.arizona.edu/sophos/sophos.html VPN client software https://sitelicense.arizona.edu/vpn/vpn.shtml Policies, Procedures and Guidelines http://w3.arizona.edu/~policy/ Security Awareness http://security.arizona.edu/awareness.html

38. University Information Security Office • Bob Lancaster • University Information Security Officer • Co-Director – CCIT, Telecommunications • Lancaster@arizona.edu • 621-4482 • Security Incident Response Team (SIRT) • sirt@arizona.edu • 626-0100 Kelley Bogart • Information Security Office Analyst • Bogartk@u.arizona.edu • 626-8232