QCTO A Discussion on the way forward and implications for SAAFoST

1. QCTOA Discussion on the way forward and implications for SAAFoST SAAFoST Northern Branch 26 October 2010 Michael Davies

2. Background Skills Development Amendment Act 2008 SAQA REVIEW National Qualification Framework Act 2008 Proclamation No 56 of 12 August 2009 Framework for the National Skills Development Strategy 2011-16

3. REVISED AND NEW LEGISLATION The Skills Development Amendment Act (Act No. 97 of 2 November 1998, as amended 30 April 1999, as amended 14 November 2003, as amended 1 December 2008) New definitions

4. Learning Means the acquisition of knowledge, understanding, values, skill, competence or experience Learning Programme Includes a learnership, an apprenticeship, a skills programme and any other prescribed learning programme which includes a structured work experience component Skills Development Provider Means a provider of an occupational programme

5. Occupational Qualification Means a qualification associated with a trade, occupation or profession resulting from work based learning and consisting of knowledge unit standards, practical unit standards and work experience unit Standards Occupational Qualifications Framework Means the sub framework for occupational qualifications which forms an integral part of the National Qualifications Framework Trade Means an occupation for which an artisan qualification is required

6. REVISED AND NEW LEGISLATION The National Qualifications Framework Act (Act No. 67 of 2008 promulgated 17 February 2009) Definition The NQF is a comprehensive system approved by the Minister for the classification, registration, publication and articulation of quality assured national qualifications Levels Three Sub Frameworks each with its own Quality Council New responsibilities for SAQA

7. Level 10 Level 9 Level 8 Level 7 Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 OCCUPATIONAL QUALIFICATIONS FRAMEWORK NQF Doctoral Degree OQF Masters Degree CHE-HEQC Master Postgraduate Diploma Professional Qualifications s Degree HEQF Bachelor Degree Advanced Diploma Eg, National Skills Certificates Eg, National Occupational Awards Diploma Advanced Certificate Advanced National Certificate (Vocational) Higher Certificate Advanced National Certificate (Vocational) 5 Incl. subject / unit certificates National Senior Certificate (Grade 12) Adult National Senior Certificate National Certificate (Vocational) 4 QCTO GFETQF Units of learning to be accumulated National Certificate (Vocational) 3 UMALUSI National Certificate (Vocational) 2 General Education & Training Certificate (Grade 9) Adult National Senior Certificate

8. National Skills Development Strategy • Ending poverty through the creation of decent work • Strategic Priorities • Strategic Areas of Focus

9. i.Speeding up growth and transforming the economy to create decent work and sustainable livelihoods ii. Massive programme to build economic and social infrastructure iii. Comprehensive rural development strategy linked to land and agrarian reform and food security iv. Strengthen the skills and human resource base v. Improve the health profile of all South Africans vi. Intensify the fight against crime and corruption vii. Build cohesive, caring and sustainable communities viii. Pursuing African advancement and enhanced international cooperation ix. Sustainable resource management and use x. Building a developmental state, including improvement of public services and strengthening democratic institutions

10. Focus Areas • Equity Impact • (Class, race, gender, age, disability, HIV/Aids) • Code of decent conduct • Learning Programmes for Decent Work • Programme Delivery Partners • Workplace Skills Plans and Pivotal grants

11. Four Kinds of Programmes Programmes to Facilitate Access PIVOTAL programmes Skills programmes and other non accredited short courses Programmes that build the academic profession and engender innovation

12. Programmes to Facilitate Access Information and Career Guidance Recognition of Prior Learning Raising the Base

13. Pivotal programmes Pivotal Programmes are those Professional, Vocational, Technical and Academic learning programmes that meet the critical needs for economic growth and social development

14. The Pivotal programme Diagram Professional Body Model Required Qualification Required for Practice Professional Co-operative Learning Model Diploma Model Work Integrated Learning Para Professional Apprenticeship Model Occupational Theory Structured Workplace Learning Trade Internship Model Institution Based Qualification Workplace Learning further access General to Occupation

15. Skills programmes Shorter programmes with a specific application or specialisation Continuing professional development

16. Programmes that build the academic profession and engender innovation Educational Professionals development

17. QCTO approach to curriculum development • The development need must be formalised through submission of • application to QCTO • To ensure no overlaps or duplications there will be a • Structured development process using: • QCTO-registered qualification design facilitator • National Organising Progression Framework & OFO • OFO occupational descriptors & OFO Unit group tasks • OQF Level descriptors • Process questions, templates and electronic capturing system

18. OQF Level descriptors: USE to DETERMINE LEVEL OF tasks

19. Curriculum published on NOPF Published on NOPF To SAQA registered on NLRD Overview of process • Initial research & Scoping • Occupational Profile • Development Pathway • Learning Process Design • Qualification Assessment Specifications • Qualification & Unit of learning Appointment of Qualifications quality partner

20. Ladder of Learning Food and Beverage SGB (CEP) NQF Level 9 Continued Professional Development Supply Chain Management Research And Development 7 Specialist Occupations after first Degree Factory Manager Graduate Development Programmes Purchasing Logistics New Product Development 6 Production Laboratory SHEQ Manager Manager First Line Manager Occupational Process Technician Packaging or Process Manager 5 Technician 3511/ 3512 Food/ Bev Trade Craft Artisan 399801 Process Controller 399808 Packaging Controller Engineering Artisan Supervisor Controller/ Artisan/ Supervisor 4 Technical Specialist 711909 Food and Beverage Process Machine Operator Skilled technical operator in Primary or secondary process 3 Operator Foundational Learning Certificate Mathematical Literacy and Communication 2 Preparing unemployed for access Induction Raising the Bar 1 New Entrant

21. Satisfy Demand Create Demand Raw Materials Purchasing Inbound Conversion Inventory Warehousing Distribution Retailer Shopper Consumer Management (Supply) (Customer) (Channel) (Brand & Product) Product to Shopper Format Size Product to Consumer Technology Branding Cost, Quality, Service Merchandising Point of Purchase, Range Marketing Supply Chain Performance (Pack to Order) (Forecast) Performance (Product Specifications) Development of New Product Research & Development Manager (Integral part of the Innovation Process of the Brands and product development) Compliance to Specification Quality Manager (Integral part of the sourcing, conversion and supply specifications)

22. Research and Development Career Progression Research and Development Manager Technical Specialist Researcher Technical Specialist may have an engineering background and technical experience and may come from operations New Product Development Manager New Product Development Technologist Recruited according to profile, Graduate with specific personality and behavioural traits

23. Proposed Graduate Development Programme New Product Technologist Knowledge Component Subjects like Marketing Management Consumer Behaviour and Market Research, Communication, Cost and Management Accounting Nutrition, Physiology, Biology, Food legislation and Compliance, Industrial Engineering

24. Proposed Graduate Development Programme Research and Development Skills Component Modules like Organisational Induction Negotiation Skills Interpersonal Skills Conflict Management Problem Solving Managing Meetings, Implementing Project Plans

25. Proposed Graduate Development Programme Research and Development Experiential Component Modules like Time assisting in a New Project Development Assisting in Launch Time in Manufacturing environment Time in researching and understanding ingredients

26. Quality Assurance Career Progression Quality Assurance Manager Laboratory Manager Quality Control Supervisor Laboratory Technician There has been much debate regarding Laboratory Assistants. Laboratory Assistants and Quality Controllers will have a role but will either progress in production or will have to complete a Diploma or Degree to progress in quality Recruited according to profile, Graduate with specific personality and behavioural traits and is developed to become a generalist to fulfil task as compliance, audit and systems, and to conduct analytical and microbiological testing

27. Proposed Graduate Development Programme Laboratory Technician Knowledge Component Subjects like Manufacturing and Supply Chain Management Communication Financial Management Quality Management and Compliance systems SHEQ

28. Proposed Graduate Development Programme Laboratory Technician Skills Component Modules like Organisational Induction Negotiation Skills Interpersonal Skills Conflict Management Problem Solving Sampling and Testing Methodologies Working on differing Laboratory Equipment and processes

29. Proposed Graduate Development Programme Laboratory Technician Experiential Component Modules like Laboratory work Time working in systems monitoring, compliance Time in Manufacturing environment Time in all quality control areas of production process

30. Manufacturing Management Modules like

31. Personal Mastery & Communication Locus of control, Self- awareness Personal productivity and time management Problem solving and decision- making Assertiveness, Conflict handling Interpersonal skills in a diverse environment Negotiation skills, Report Writing, Presentation Skills Constructive participation in meetings, Career goals Job competencies, Competency assessment, Personal Development Plans Manufacturing Management & Continuous Improvement The role of manufacturing in a systems context Manufacturing methodologies, Manufacturing layouts, Statistical process control, Quality Assurance, Management of costs, Programmes to maintain and improve efficiencies, Fault finding and problem solving, Analysing data to identify opportunities for improvement, Generating and testing improvement Options, Setting improvement objectives, Developing action plans Making proposals and recommendations The effects of globalisation on manufacturing

32. Team Leadership Setting and developing performance goals with team members Monitoring performance with the team Facilitating joint problem solving and decision making Team building techniques Performance Management Leadership theories and their practical application Setting performance goals and standards with team members Setting development plans with team members Conducting and recording performance review meetings Handling poor performance Codes of good practice under the Labour Relations Act Categories of dismissal in terms of the Labour Relations Act Dispute resolution procedures in terms of the Labour Relations Act

33. Financial Management Assets, liabilities, income and expense, Balance Sheets and Income Statements, Financial Analysis for manufacturing managers Resource utilization, Profitability, Liquidity Enhancement of operations and identification of growth opportunities Working Capital Management, Budgeting and variance analysis Standard costing The Competitive Business Environment The value chain describing the way business is conducted in the sector The main “players” in the sector, Companies and their products Professional bodies and Associations, Regulatory Authorities Analysis of competition in the sector, How the company’s customers measure “value”, The market position and competitive advantage of the learner’s company

34. Overview of In-Service Training example Laboratory Sampling/ Testing Use of Equipment Microbiological testing according to context Evaluation on Laboratory Best Practice (4 Month duration) Systems GMP HACCP ISO Standards Assisting Audits Writing Sop’s Writing ISO procedures Evaluation Completing an Audit (6 Month duration) R/D Research methods Product development Marketing Launch process (1 Month duration) Pre-Assessment Personality Profile Capability Mathematics Statistics Communication in English Food Chemistry Microbiology Physics Computer Literacy Induction Primary Process Context Quality Systems and Procedures Product and Process overview (1 Month duration) Quality/Laboratory/ Systems Research and Development R/D Research methodology Process Engineering Product development Study Design Marketing Interpretation of Statistical Analysis Value Analysis project Evaluation Presentation of results (6 Month duration) Laboratory Sampling/ Testing Use of Equipment Formulation of Ingredients Understanding Nutrition Evaluation on Laboratory Best Practice (3 Month duration) Systems GMP HACCP ISO Standards Writing Procedures (1 Month duration)

35. Conclusion • Any questions