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Electronic Commerce DSE 4150. Set #1. Electronic Commerce. e -Commerce e -Business On-line Business Internet Commerce Web-Based Commerce Internet Enterprise e -Enterprise. Introduction to Electronic Commerce. Communications Perspective
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Electronic CommerceDSE 4150 Set #1
Electronic Commerce • e-Commerce • e-Business • On-line Business • Internet Commerce • Web-Based Commerce • Internet Enterprise • e-Enterprise
Introduction to Electronic Commerce Communications Perspective Electronic commerce is the direct delivery of information, the direct and/or indirect delivery of products/services via telephone lines, computer networks, and/or any other means
Introduction to Electronic Commerce Business process Perspective Electronic commerce is the application of information technology toward the automation of business transactions, workflows and other activities (e.g., procurement)
Introduction to Electronic Commerce service Perspective Electronic commerce is a tool that addresses the desire of firms, consumers, and management to cut service costs while improving the quality of goods and increasing the speed of service delivery
Introduction to Electronic Commerce online Perspective Electronic commerce provides the capability of buying and selling products/goods and information on the Internet and other online services
Introduction to Electronic Commerce global Perspective Electronic commerce provides the opportunity for businesses and individuals to experience with business locally, regionally and globally at the same time
Electronic Commerce There are countless websites that will tell you how popular E-commerce is becoming. How you can make a million from the Internet without getting out of bed and how everyone soon will be ordering everything via a modem. Don't fall for it. Two important points to remember: • E-commerce is essentially buying things with your credit card over a phone line. • Buying things with your credit card over a phone line is not a new concept. (quote from www.startitnow.com: 13-Jan-2000)
Brick-and-Mortar Click-and-Mortar Traditional Businesss (t-Business) Electronic Businesss (e-Business) Transforms
Click Click + Brick Brick Brick + Click Nothing Click Brick Click
Back Office Front Office Book Store X • Peanuts • Garfield • Batman • Superman Doing Business is Simple
Now & Then Buy a book Travel to Store Browse Around Select Type of Book Browse Through Pay with Cash Travel Back to Home A transaction is completed • Consumer: • needs • money • time • transportation • Company: • store space and … • sales personnel • goods • cashier
e-Shopping • Purchase of goods, e.g., books, clothes, furniture, … Visit Store Browse Select Negotiate Payment Leave Store www.gap.com www.drugstore.com www.e-insure.com www.sino-medicine.com www.insuremarket.com
Traditional Shopping Consumer Model Purchase of Goods Store Back Office Store Front Office • Accounting (clearing of checks) • Inventory Control (goods distribution) • Human Resources (sales personnel)
e-Shopping e-Consumer Model Purchase of Goods Store?? Back Office e-Store WebSite • Accounting (clearing of checks) • Inventory Control (goods distribution) • Human Resources (sales personnel)
e-Shopping e-Consumer Model Purchase of Goods Company e-Office e-Store WebSite • Accounting (e-Cash) • Inventory Control (SCM) • Human Resources (on-line personnel)
e-Business e-Customer Model Purchase of Goods e-Commerce e-Business Company e-Office e-Store WebSite • Accounting (e-Cash) • Inventory Control (SCM) • Human Resources (on-line personnel)
Dot Com • It is not just e-shopping, it is the . in every com that you can imagine www.jobasia.com www.cruise.com www.euniversity.com Too many to list and it is for you to explore..
To do over the weekend.. • You will be creating your own personal web page soon • Sketch on a piece of paper the layout of your web page • If I can find some volunteers, then you can have a picture of yourself on that page • We will learn some basic HTML and some Webpage design software in the lab hours next Friday • Think about if you are given enough money to start a Web company, what would it be? Your personal web page will be part of that company web site as information about the CEO, Chairman, CIO, …