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How people search the library from a single search box

How people search the library from a single search box. Cory Lown NCSU Libraries Code4Lib 2012. 1. Academic library search environment. 2. Search stats at NCSU. 3. Collecting data. 1. Academic library search environment. 73% of searches from the home page start from the default tab.

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How people search the library from a single search box

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  1. How people search the library from a single search box Cory Lown NCSU Libraries Code4Lib 2012

  2. 1. Academic library search environment 2.Search stats at NCSU 3. Collecting data

  3. 1. Academic library search environment

  4. 73% of searches from the home page start from the default tab

  5. Journal Articles, Catalog, Journal Titles, Database Titles, Library Website,

  6. Best Bets,Spelling Suggestions,Loaded Links,FAQs,Smart Subjects,

  7. Best Bets

  8. Part 2: Search stats at NCSU

  9. Fall 2010 and Spring 2011

  10. 739,180 Searches655,388 Click-throughs

  11. 7.8% 35.2% 41.5% 5.5%

  12. Article and Catalog results are really important.

  13. 23% of searchersare doing something else.Journal titles, databases, website results, etc.

  14. For Articles, people use one of the first 3 results about 70% of the time. The other 30% use the “See All Results” link to see the full Summon results interface.

  15. Fall 2010

  16. Fall 2010 – Catalog

  17. Fall 2010 - Articles

  18. web of science, citation builder, refworks, jstor, google scholar, pubmed, petition, ieee, naxos, etd, course reserves, science, gis, tripsaver, academic search premier, harvard business review, eric, citation, thesis

  19. web of science, citation builder, refworks, jstor, google scholar, pubmed, petition, ieee, naxos, etd, course reserves, science, gis, tripsaver, academic search premier, harvard business review, eric, citation, thesis

  20. web of science, citation builder, refworks, jstor, google scholar, pubmed, petition, ieee, naxos, etd, course reserves, science, gis, tripsaver, academic search premier, harvard business review, eric, citation, thesis

  21. web of science, citation builder, refworks, jstor, google scholar, pubmed, petition, ieee, naxos, etd, course reserves, science, gis, tripsaver, academic search premier, harvard business review, eric, citation, thesis

  22. web of science, citation builder, refworks, jstor, google scholar, pubmed, petition, ieee, naxos, etd, course reserves, science, gis, tripsaver, academic search premier, harvard business review, eric, citation, thesis

  23. Query Distribution Spring 2011

  24. Query Distribution Spring 2011

  25. Query Distribution Spring 2011

  26. Query Distribution Spring 2011

  27. Main points

  28. Single/default search signals confidence to people that our search tools will just work.

  29. Important to consider what the default search box doesn’t search.

  30. Dynamic results drive traffic.

  31. Make sure the most frequent queries provide great results.

  32. Part 3: Collecting data

  33. Tracking Searches TimestampDateTimeAction (SEARCH)Query (john+muir)Referrer URL

  34. Tracking Click-throughs TimestampDateTimeAction (CLICK)Category (CAT)Link (RES_1)

  35. Alternative:Event tracking in Google Analytics

  36. Thanks.

  37. Cory LownNCSU Librariescwlown@ncsu.edu@cowiloC&RL Article Preprinthttp://go.ncsu.edu/librarysearch

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