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CTL/SAVVIS Product Highlight Overview. September 4 th , 2013. Todays Agenda. Who is Savvis today ? What do we do for your clients? High level Services & capabilities overview. Q & A!. Who is Savvis?. Savvis, A CenturyLink Company
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CTL/SAVVIS Product Highlight Overview September 4th, 2013
Todays Agenda • Who is Savvis today ? • What do we do for your clients? • High level Services & capabilities overview. • Q & A!
Who is Savvis? • Savvis, A CenturyLink Company • IT outsourcing provider delivering visionary enterprise-class cloud and IT solutions. • A company focused on enabling enterprises to gain a competitive advantage through IT. • SAVVIS acquired by CenturyLink on July 15, 2011 • Nearly 2,500 unique clients • $1.4B USD Savvis revenue and growing • Deep expertise in data center technical operations, client support, engineering, and consulting • More than 55 global data centers with ~2.4 million square feet of raised floor space • Suite of services include colocation, managed hosting, cloud computing, and related professional services • Ironclad security and compliance • Performance based SLA’s
Savvis is Positioned in the Leaders Quadrants The Gartner Magic Quadrant for Managed Hosting The Gartner Magic Quadrant for Public Cloud Infrastructure as a Service Gartner, Inc., Magic Quadrant for Managed Hosting, Lydia Leong, Ted Chamberlin, March 5, 2012. Gartner, Inc., Magic Quadrant for Public Cloud Infrastructure as a Service, Lydia Leong, Ted Chamberlin, December 8, 2011. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Savvis.
+ Savvis + CenturyLink Savvis Data Centers in NA, Europe, Asia 32 55 Floor space 1.5 m. sq. ft. 2 m. sq. ft. Network 17,000 miles 207,000 miles Revenue $1,039 million $18.7 billion • Continuing Expansion • Cloud POD: Montreal • Expansions: NJ2 (22,000 sqft), UK (20,000 sqft), Chicago (5,500 sqft), DC (6,800 sqft) • New Builds: Hong Kong, Frankfurt, Sydney, Brazil • We will add incremental capacity, over 70MW through 2015
VANCOUVER SEATTLE MONTREAL TORONTO BOSTON CHICAGO PORTLAND MINNEAPOLIS NEW JERSEY CLEVELAND DETROIT PITTSBURGH SANTA CLARA SACRAMENTO PHILADELPHIA WASHINGTON DC SAN JOSE DENVER PALO ALTO ST.LOUIS RICHMOND KANSAS CITY ALBUQUERQUE LOS ANGELES RALEIGH CHARLOTTE NASHVILLE ATLANTA PHOENIX SAN DIEGO AUSTIN DALLAS TAMPA SAN ANTONIO ORLANDO HOUSTON MIAMI Infrastructure North America COLUMBUS CINCINNATI Savvis Data Center New Savvis Data Center Core Node Metro Ring Point of Presence
STOCKHOLM COPENHAGEN AMSTERDAM BRUSSELS • AMSTERDAM VIENNA ZURICH • LONDON • FRANKFURT MILAN MADRID ATHENS • PARIS Infrastructure Europe North America Savvis Data Center New Savvis Data Center Core Node Metro Ring Point of Presence Savvis is a global leader in cloud infrastructure and hosted IT solutions for enterprises
TOKYO • HONG KONG TAIPEI KUALA LUMPUR • SINGAPORE • SYDNEY WELLINGTON Infrastructure Asia Pacific North America Europe MUMBAI BANGALORE Savvis Data Center New Savvis Data Center Core Node Metro Ring Point of Presence Savvis is a global leader in cloud infrastructure and hosted IT solutions for enterprises
What Makes Savvis Unique?Infrastructure, Discipline, Compliance and Cloud ITIL-Oriented Operations Team Control Mapping and Continuous Monitoring leads to COMPLIANCE ISO 27001 Security Policy Managed Network Managed Storage Managed Hosting Managed Security Standardization and Software Automation leads to CLOUD Global Network Global Data Centers
What do we do for our Clients? Savvis provides comprehensive managed IT infrastructure solutions that solve complex client needs.
eCommerce Hosting & Content Management Enterprise Apps Infrastructure Optimization Big Data Disaster Recovery/ Business Continuity Managed Applications SaaS Enablement Proximity Hosting Mobility Savvis (Private and Public Clouds) Managed Hosting Colocation Storage and Backup Security Network Solutions Consulting Intelligent Management Tools Secure Facilities Enterprise Equipment
Who Relies on SAVVIS? Consumer Brands Media Financial Government Travel/Hospitality
Service Provider SLAsCustomized end-to-end SLAs Enterprises see a variety of SLA models in the Cloud Service Provider marketplace. Infrastructure SLA:100%, aligned against the core cloud service platform in aggregate Service SLA:Customer architecture and service tier, ranging from three (99.9%) to four-and-a-half (99.995%) nines of availability for the actual servers and software Solution SLA:Performance of the service and offer performance and response-time SLAs for normal operation of the entire customer solution – not just the underpinning services “A significant opportunity exists [to offer] on-demand IT and network resources supported by end-to-end service-level agreements (SLAs).Cisco IBSG
Now In 12 months In 2 years In 5 years In 10 years Average CenturyLink: Positioned for the Market Intersection of two market trends: - Outsourcing In-House Use of IT Infrastructure is Decreasing - Cloud Savvis End User Study - 2011
A Dramatic Increase! VPDC • Over the course of the 12 months ended June 2013 : • Monthly Revenue has grown by 184%! • The number of customers have increased by 90%! • Monthly Spend of the Top 10 Customers is $560K, a 211% growth!
What Comprises Our Hosting Solutions? savvisdirect Cloud Simple, easy to use cloud designed for small sized businesses. No commitments and easy to consume. Great entry level cloud. Colocation Customer needs a facility for their own equipment. We provide security, power, internet and other data center services. We provide equipment and services in secure data center environment. Customer pays an OPEX expense instead of capitalizing server expenses. We procure, host, monitor, and manage. Managed Hosting Enterprise Public Cloud (VPDC) For enterprise-grade public cloud customers. Simple to consume for flexible use data environments, yet strong service SLA’s. Cloud Data Center (CDC) Offering public & dedicated cloud services for easy extension of on-premise private clouds into off-premise public and private clouds.
Savvis Secure Data Center Facilities (Colocation) Our Hosting Foundation! It starts here! Security Cameras Camera DVR Smoke and Heat VESDA Generators Biometric UPS System Bollards Detection Security
Data Center Design Features Real Estate Summary • Close to Air Transportation • Off Flight Path • Close to Emergency Services • Outside of Flood Zones • Earthquake Hardened • Minimal Signage Network Providers • CenturyLink • OnFiber/Qwest • Savvis • AT&T • XO • AboveNet • VZN and VZN Business • TW Telecom • Comcast • Level3
Facility Specifications • Tier III compliant design and operational specifications • 100% Uptime SLA • SSAE 16 and ISAE 3420 Certified and PCI compliant • Secure Facilities with 24x7 video surveillance and multi-level controlled access to data center and customer areas • Power systems designed to N+1 with room for growth • 24x7 Data Center Operations, Security, and Facilities Support • Comprehensive Maintenance at prescribed intervals • Carrier diverse Meet-me-rooms • BMS by Automated Logic Corp monitors critical systems and automates redundancy • Fire Detection and Suppression (VESDA + handheld + Dry pipe dual action H20) • Client experience areas with break rooms, Wireless Internet Access, and Customer meeting rooms • 24x7 Remote Hands (Gold) Support • HVAC (N+1 redundancy)
In Summary, Makes Savvis Colocation Unique ? We deliver solutions purpose-built for the client
Savvis Delivers a Range of Cloud Solutions Hybrid Cloud • DRIVERS • Service agility • Flexibility & control Private Cloud • EMPHASIS • Workloads migration • Application integration Public Cloud • DRIVERS • IT control • Regulatory compliance and security • DRIVERS • Scaling • Cost reduction • EMPHASIS • On-demand data center • Managed hosting service • EMPHASIS • On-demand compute • Development platform Savvis presence as of February, 2013
The Savvis Cloud Portfolio Cloud computing service that addresses all your cloud data center needs in a multitenant environment, with public and private edition CloudData Center On-demand cloud server for Enterprise, SMB, and developers, Xen and Vmware hypervisor supported CloudServer Object Cloud Storage with infinite capacity and accessible anywhere from the internet CloudStorage c CloudDeveloper On-demand PaaS including DBaaS for developers CloudApplications On-demand SaaS with a wide range of hosted applications including email, collaboration and security
Virtual Private Data Center (VPDC) Savvis Symphony VPDC Orchestration and Provisioning VPDC Portal – Topology Designer Automated Provisioning Technical & Business End-User Self-Service Provisioning Savvis Data Center Infrastructure
VPDC Service Profiles toSupport the Application Lifecycle Application Requirements Service Level Mission-Critical Enterprise 99.995% SLA for HA Stateful Firewalls 3x Private VLANs 1 Gbps b/w enterprise QoS 3-Tier ILM Storage Premier* Service Level Enterprise Hosting Web Hosting, eCommerce 99.99% SLA for HA Virtual Firewalls 1x Private VLAN 100 Mbps b/w enterprise QoS 2-Tier ILM Storage Balanced Service Level “Test / Dev” Start using clouds for Application development & testing environments 99.9% SLA for HA Lowest Cost Easy On-boarding 100 Mbps b/w best-effort QoS SATA storage Essential
Cloud Database Services Savvis Cloud Database
Why Savvis Cloud Storage? CS Technical Features • Simple replication choices combined with a global namespace and geo-intelligent routing Customer Value • More flexibility and more control when using our service • Reduced complexity often introduced by a global footprint These features can be used to provide: • Data sovereignty • Ensure protection from regional disaster • And/or to store and request data automatically to the nearest cloud storage site in distributed applications
Cloud Storage Design Access Anywhere London Toronto Silicon Valley Washington DC Singapore 5 Deployments in 4 Countries and 3 Continents - One Storage Cloud
Cloud Storage Use Case Geo-Intelligent Routing & Global Namespace 1. Geo-intelligent Routing connects customer to nearest Symphony Cloud Storage Site London Toronto Silicon Valley Washington DC Singapore 2. The global namespace finds the physical location of the data, in this example Washington DC, and delivers to the nearest location to serve the customer Use Case: Customer in Europe needs access to data. The physical location of the data is in Washington, unknown to the customer Policy: SPP-LOCAL Access: http://api.savvisstorage.com
Cloud Storage Use Case Data Sovereignty 1. User accesses data from Toronto London 2. Data is automatically replicated to London based on the policy choice Toronto Silicon Valley Washington DC Singapore Use Case: User wants to maintain data outside of the US and to replicate between Toronto and London Policy: SPP-LO-TR Access: http://api-lo-tr.savvisstorage.com
Security Advisement & Assessment Services Incident Management Services Security Design & Architecture Managed Security Services A Broad Security Portfolio • Incident Response • Firewall Log Review • Remedial Services • Incident Response Training • Security Assessment • Risk Assessment • Security Policy & Procedures • Application Code Review • Regulatory Consulting • Penetration Testing • PerimeterFirewall Management • Application Firewall Management • Intrusion Detection & Response • Secure Access/VPN • DDoS/Worm Detection & Mitigation • Log Management & Analysis • Threat Management & Correlation • Authentication & Encryption • Vulnerability Scanning • 24/7 Monitoring & Management • Security Policy Design & Development • Secure Architecture & Design • Security Host & OS Hardening • Web & Application Hardening • Secure Application Development • Training
Thank you Questions?
Target Customers E-commerce/Retail: Peak seasonal demand “What are you doing to prepare for the next holiday season?” Financial Services: Spikes in online transactions “How do you prepare for transaction peaks?” Web 2.0/Social Computing: Scale to meet rapid growth “What happens when your social media initiatives take off?”
And More Target Customers Communications, Media & Entertainment (CME): Special events and breaking news “Are you concerned about special events crashing your applications?” Life Sciences/ Biotechnology/Energy: Server proliferation for workgroups and projects “How are you managing the growth of one-off servers?” Independent Software Vendors (SaaS): Support SaaS growth “How are you planning for growth?”