Industry Safety Update HeliRussia – 2013 - Moscow Matt Zuccaro - President HAI March 17, 2013

1. Industry Safety Update HeliRussia – 2013 - Moscow Matt Zuccaro - President HAI March 17, 2013

2. Helicopter Association International • Established 1948 • The professional trade association for the International helicopter community • 3,500 members in 78 countries • 91 Affiliate Members in 73 countries • HAI Members operate over 5,500 helicopters and fly nearly 2.5 million hours each year

3. Helicopter Association International Heli-Expo Trade Show – Largest Helicopter Tradeshow in the World Anaheim, California February 23-26, 2014 21,000 Attendees 65 Helicopters on Display 760 Exhibitors One million square feet of exhibit floor and meetings Estimated 3 Billion U.S. dollars business by Exhibitors

4. WWW.ROTOR.COM • ROTORNEWS – (Free Daily E-Newsletter) • 20 LANGUAGE TRANSLATION • GOOGLE SEARCHABLE • NUMEROUS DOWNLOADS

5. TOPIC OF THE DAYFIRST PRIORITY ALWAYS SAFETY

6. “SAFETY” • It holds the key to the future of operators • It effects everything the industry does

7. What is it ?????? • Regulations • Legislation • Technology • Procedures

8. HUMAN FACTORS It is about people

9. Accident CausationDecision MakingandRisk Assessment

10. “WHAT WERE THEY THINKING”? • Helicopter Medical Transport – Fuel / phone • Utility – External Human Cargo • Nap of the earth flying • London – collision with obstacle

11. HAI SAFETY INITIATIVES • SAFETY AS A FIRST PRIORITY • SAFETY ABOVE ALL ELSE • FLY TO A HIGHER STANDARD

12. HAI SAFETY INITIATIVES • HeliExpo • Safety Symposium • Safety Town Hall • Education Courses • Safety Challenge • Safety Forums • Commercial Operations • General Aviation / Training

13. HAI SAFETY INITIATIVES • HAI Operator Safety Awards • HAI Pilot Safety Awards • HAI Maintenance Technician Awards • Free Safety literature and DVD’s • Safety Management Systems • Flying in the Wire Environment • Risk Assessment / Decision Making

14. HAI ACCREDITATION PROGRAM • VOLUNTARY • MISSION SPECIFIC STANDARDS / ISBAO BASED (Coordination with other accreditation programs) • HAI TRAINED AUDITORS • FIELD AUDITS WILL BE CONDUCTED • OPERATOR MENTORING PROGRAM • SCALABLE – SMALL TO LARGE OPERATORS • LAUNCH – HELIEXPO 2013

16. International Helicopter Safety Team WWW.IHST.ORG REDUCE THE INTERNATIONAL HELICOPTER ACCIDENT RATE BY 80 % OVER THE NEXT 10 YEARS

17. ZERO ACCIDENTS ! IHST REVISED GOAL ESTABLISHED

18. Findings Joint Helicopter Safety Analysis Team ??????

19. Findings JOINT SAFETY ANALYSIS TEAM Part 91 / Personal Flying Training / Instruction Identify the correct target

20. Pathways to Influence Change in the US Trainers Associations Maintainers Industry Pubs Insurance FAA OEMs AccreditationPrograms Military NTSB 1 to 5 ship operators We need to find high leverage means to influence the small ops community

21. IHST.ORG - Safety resources - IHST Toolkits

22. Inadvertent Instrument Conditions and Controlled flight into terrain Pilot Instrument Flight Proficiency / Currency Dedicated Helicopter Instrument flight: Low Level helicopter instrument flight Routes Point in space instrument approaches Seamless transition between VFR / IFR Use of Night Vision Goggles

23. Mission Specific Training • Specialized mission specific training schools • Provide ability to train / upgrade new pilots during actual operations , especially in single pilot aircraft / operations • Make flight simulators & flight training devices more readily available and affordable so as to increase their use by operators

24. INITIAL FLIGHT TRAINING EVIRONMENT • All segments of Instruction provided by those most recently certificated as a Certificated Flight Instructors 2. The is reverse of other professions such as Doctors and Attorneys

25. CONSIDER CHANGE • THE FLIGHT TRAINING BUSINESS MODEL • SEGMENTED INSTRUCTOR PROGRAM • ESTABLISHMENT OF FLIGHT INSTRUCTOR AS A LEGITIMATE CAREER PATH INSTEAD OF STEPPING STONE TO ADVANCEMENT

26. Considerations for Flight Instructors • Lifetime influence on your students • Focus on • Decision making • Risk assessment • Safety Management Systems • Set an example • Safety first – above all else • Regulatory Compliance

27. ACCURATE DATA 1. ACCURATE FLIGHT HOURS FLOWN ARE ESSENTIAL • ACCIDENTS PER 100,000 HOURS FLOWN WOULD BE LOWER THAN WE CURRENTLY BELIEVE IF WE JUST HAD ACCURATE DATA FOR HOURS FLOWN

28. Most difficult task • SALES & MARKETING OF SAFETY • THE BUY IN BY OPERATORS / END USERS and the General Aviation / Personal Use community. • END USER / PASSENGER EDUCATION

29. Effect of uninformed end user Night charter request • 1st Operator Operating IFR Twin Two current pilots Rejected flight due to Weather • 2nd Operator Operating VFR Single Two pilots – only one current Accepted flight Outcome: All 4 passengers fatalities 10 miles from departure

30. Informed GA Passengers Keep passengers, who many times are family and friends, informed and involved in flight planning. Brief passengers to express any concerns or observations, such as other traffic identification Always make decisions predicated on what is in their best interest.

31. HELICOPTER INDUSTRY EXPERIENCE LEVELS • Expansion of overall business activity • Retirement of Viet Nam Era personnel • Higher client standards • Lack of young people entering industry

32. (POTENTIAL) EFFECT ON SAFETY Shortage of experienced pilots and technicians Inability of operators to meet business demands and client standards Lower experience levels(could)result in higher accident ratesif proper initiatives and cultures are not put in place. Flight Hours are not the sole determinant factor of Safety. Competency and currency in specific missions, operating environments and aircraft category / type are critical considerations

33. Is technology the magic bulletDo we need more boxes? • Terrain Avoidance Warning System • Enhanced Ground Proximity Warning System • Health Usage Monitoring System • Automatic Dependent Surveillance Broadcast • GPS (WAAS Enhanced) • Night Vision Goggles

34. There is no magic bullet • Previous fatal helicopter accidents involved • Twin engine IFR helicopter • Had coupled autopilot • Two pilot IFR qualified and current crew • They were conducting VFR operations • Helicopter had advanced cockpit • Crew was familiar with the operating environment • No mechanical failures noted

35. WE HAVE A SAFETY PROBLEM • We know what the cause is • The accidents are preventable • This is unacceptable

36. EACH HELICOPTER ACCIDENT IS EVERYONE’S ACCIDENT!!!!

37. How much safety can you afford ? Basic premise for consideration IF YOU THINK SAFETY IS EXPENSIVE TRY AN ACCIDENT

38. APPROPRIATE TO THE SPECIFIC OPERATING ENVIRONMENT AND MISSION ONE SIZE DOES NOT FIT ALL I.E. – Wire Strike Kit

39. MUST CONSIDER RETROFIT CAPABILITY TO EXISTING FLEET WILL EFFECT MAJORITY OF AIRCRAFT

40. SAFETY INITIATIVESMUST BE ECONOMICALLY VIABLE FIRST PRIORITY OF ANY ORGANIZATION FINANCIAL HEALTH Return on Investment Analysis

41. ARE WE NEGLIGENT ???ARE WE FACILITATORS ??? Industry Quotes • “If there was going to be an accident I always knew it would be them / him –her” • “They were an accident waiting to happen” • “I knew if they kept doing that they would have an accident” WHY DON’T WE INTERCEDE ?????

42. ARE WE NEGLIGENT ???ARE WE FACILITATORS ??? NTSB Accident report data indicates that in many instances Pre accident knowledge and awareness of unsafe Situations, conditions and individuals was present. Operators and or individuals had nicknames such as: Death Pilot Joe “everything is airworthy” Mechanic.

43. COMMUNICATIONS We need to talk to each other Take an interest in others Mentor the next generation Who knows you might learn something

44. What about the PassengersA number on a form • Accidents investigations are technically oriented and discussions involve the aircraft, crew, weather, mission, infrastructure. • What about the passengers, those they leave behind. The effect of their death or injury involves dozens if not hundreds of others. • As a first priority decision making, risk assessment should be made predicated on what is in the best interest of the passenger, not other interests. • Industry / survivor interface is powerful safety motivator

45. PILOTS / TECHNICIANS THE FINAL SAFETY GATE

46. BE PREPARED TO EXITAN UNSAFE SITUATION • PILOTS: CANCEL AN UNSAFE FLIGHT • MECHANICS: DO NOT RETURN AIRCRAFT TO SERVICE OR ALLOW ONE TO REMAIN IN SERVICE IF IT IS NOT SAFE AND AIRWORTHY. Passengers have put their lives in your hands

47. ECONOMIC MOTIVATORS HAVE NEGATIVE EFFECT ON DECISION MAKING

48. MUST CHANGE THE WAY WE CONDUCT FLIGHT OPERATIONS IS CHANGE POSSIBLE ??????

49. YES THINK ABOUT SEAT BELTS SMOKING

50. CHANGE THE INDUSTRY MINDSET AT ALL LEVELS • AVIATION INDUSTRY IS ORIENTED TOWARDS MISSION COMPLETION • AGGRESSIVE CAN DO ATTITUDE • FAILURE IS NOT AN OPTION