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MUSC Health Strategic Plan Mission 2015. September 2013. Strategic Plan ~ Mission 2015. 2015. Vision: MUSC will be nationally recognized as a premier academic medical center.
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MUSC HealthStrategic PlanMission 2015 September 2013
Strategic Plan ~ Mission 2015 2015 Vision: MUSC will be nationally recognized as a premier academic medical center Intent: Top 25 among academic medical centers for reputation, quality, service, efficiency and financial performance by 2015
To enable highest quality patient care, improved population health , and cutting edge research:
7 Driving Strategies 38 Tactics 46 Sub Tactics
Strategic Planning Results • Driving Strategy A • Clinical Leadership Council (CLC) – formalized Jan 2012 to closely integrate and align MUHA, COM and MUSC-P • Established Clinical Enterprise –wide goals • Created performance metrics with a common dashboard unifying MUHA and MUSC-P
Strategic Planning Results • Driving Strategy B, cont. • Nationally Ranked Specialties • Ear, Nose & Throat • Nephrology • Rheumatology • Pediatrics: Cardiology & Heart Surgery • Pediatrics: Gastroenterology • Pediatrics: Nephrology
Strategic Planning Results • Driving Strategy C • Improve patient access • Department of Neurology • Opened new patient ACCESS Clinics • Decrease in New Patient Appointment Lag by 42% • Added additional 576 new patient appointments • The Division of Cardiology • Plans to expanded clinical capacity by standardizing : • The division added 2.0 FTE of clinical activity (without hiring any additional faculty) • Added an additional 1800 new patient appointments Peter Zwerner, MD “Just say, ‘Yes’!”
Strategic Planning Results • Driving Strategy D • MUSC Primary Care participates in Patient Centered Medical Home (PCMH) Recognition Program • 1st year = $250K annual increase reimbursement • Subsequent years = additional $s based on continued performance improvement
Strategic Planning Results • Driving Strategy E, cont. • Deepen existing relationships and develop innovative new relationships with payers and state agencies • PEBA, revised contract for MUSC employees • Boeing meetings • Signed new quality contract with SC BCBS
Strategic Planning Results • Driving Strategy G • Telemedicine and Telehealth • Developed governance and integration; appointed a telehealth medical director • Coordinating hospital based consultations • Developing a telehealth web site • Enhancing communication among MUSC caregivers • Achieved 90% utilization of on call “hand off” system in Oasis • Incorporating inpatient H/P and D/C summaries in Epic
Strategic Planning Results • Driving Strategy G, cont. • Enhancing communication among MUSC caregivers, cont. • 2-way text technology purchased; with full roll out April 2013 • Integrating MUSC’s in/outpatient eRecord • Kaleidoscope live as of July • Enterprise milestones on target