1 / 12

Keller Professional Services

Keller Professional Services. Hospitality Training and Staffing Services. Overview. The rapidly growing convention and hospitality industry in Maryland demands a qualified, well trained workforce to provide a wide range of services to attract visitors and accommodate new business.

darius
Download Presentation

Keller Professional Services

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Keller Professional Services Hospitality Training and Staffing Services

  2. Overview The rapidly growing convention and hospitality industry in Maryland demands a qualified, well trained workforce to provide a wide range of services to attract visitors and accommodate new business.

  3. What Does KPS Offer? • Our program consists of core activities that build a foundation for professionalism in hospitality industry by teaching hands on training and theory. • Our goal is to enhance the skill and performance levels of individuals for various types of entry-level jobs with hospitality and tourism industry.

  4. What we can do for you… As part of our workforce development program, we recruit, train and employ individuals for many of the jobs within the hospitality industry.

  5. Training Categories • Front desk • Reservations • Housekeeping • Bell services • Restaurant service • Banquet setup and service, plus more. Guest service, professionalism, and career exploration are other important components of this program.

  6. Program Benefits • Prepares students for entry-level lodging positions • Promotes confidence and positive work ethics • Provides smooth transition to higher-level hospitality coursework • Provides specific skills knowledge leading to professional performance

  7. Unit 1 - Hospitality Orientation Hospitality and Careers Guest Service Professionalism Safety and Security   Course Overview

  8. Course Overview (cont.) • Unit 2 - Rooms Division • Reservationist • Front Desk Representative Bell Services Attendant • PBX Operator • Maintenance Worker • Guestroom Attendant • Public Space Cleaner • Laundry Attendant

  9. Course Overview (cont.) • Unit 3 - Food and Beverage Division • Restaurant Server   • Banquet Set-up Employee   • Banquet Server   • Bus Person  

  10. Partnerships and Collaborations • Mayor’s Office of Employment Development • Baltimore Development Corporation • Workforce Investment Boards • Baltimore City Community College • Anne Arundel Community College

  11. Need driven, trained and motivated staff? Let us help you hire and keep the best. Specialties include full life-cycle placement and retention services.

  12. Keller Professional Services Let KPS show you how to invest in your employees and your business!

More Related