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This document provides an evaluation of the Parent Support Advisers project to date and outlines the future plans for extended services and support to schools. It highlights the successes, challenges, and feedback received, as well as the outcomes for schools and parents. The document also discusses the short-term and longer-term plans for the project, including continuing to work with existing schools and exploring new ways to maintain the service.
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Parent Support Advisers: Final evaluation of the project to date Extended Services Strategic Steering Group 22nd March 2011 Sarah Carrick Extended Services Policy ManagerExtended Services Unit
Support to schools PSAs worked with these clusters of schools December 2009 – March 2011: Julie Wilkinson, Cluster 1: Burton Green, Haxby Road, Yearsley Grove and Clifton Green primary schools, with support for transitions to Huntington and Canon Lee secondary schools. Martine Eddon, Cluster 2: Derwent, Tang Hall, Osbaldwick and Badger Hill primary schools, with support for transitions to Burnholme Community College. Nicky Ellis, Cluster 3: Hob Moor, Westfield, and Woodthorpe primary schools, Hob Moor Oaks Special School, with support for transitions to York High.
Initial aims of the project were to: • work in partnership with parents, building a relationship of trust • identify effective ways of delivering Early Intervention/Prevention • increase parental engagement in their child’s learning, and identify/remove barriers to learning • respond early to indications that children and families could benefit from additional help • provide personalised support to access targeted and specialist services from well trained, knowledgeable staff • work across Tiers 1 and 2 of the “Tiers of Intervention” • employ a “Think Family” approach • support schools and broker the use of CAF and integrated working tools • support transitions for vulnerable families
Support for tackling behaviour issues Increased knowledge about the reasons for poor attendance Increase in use and confidence in CAF Increase awareness and use of IW tools Support for transitions Outcomes for schools Increased capacity for school to support the most vulnerable families Support for the delivery of ES Improved relationships with parents Released capacity and supported the work of the Senior leadership and other support within school. Increased understanding of the issues affecting pupils ability to engage with learning
Identification of needs and work together to address these. built confidence and parenting capacity and increased awareness of responsibilities identified parents’ strengths and build on these supported routines to improve attendance Outcomes for parents support to deal with behaviour issues at home as well as school provided a voice for parents in communicating with school including improved relationships and breaking down of barriers a trusting relationship and advocate for dealing with a range of services
Successes • High success rate of engaging families and engendering a trusting working relationship • Increased use of CAF as a tool to engage and coordinate appropriate support services • Successful referrals and parental attendance at parenting programmes • Improved relationships between parents and schools • Built a wide knowledge and use of the range of services available to support families in the City • Support for the role from the majority of headteachers involved • Training and supervision for staff
Challenges • Capacity generally to meet the needs at level 2 • Identifying capacity in other support services • The bringing of other services fully on board with CAF/IW • Workload – limited capacity in team • Supervision – whilst quite comprehensive demands of working at higher level tier 2 require more in depth supervision time/skills • Maintaining services in the longer term
Feedback • Positive feedback from heads - “outstanding”, “couldn’t do without her”, “really positive impact on school”, “has released my capacity”, “can be moulded to the needs of each school”, “helping to keep children out of care” • Positive feedback from Parents/families - …meet with the head teacher again in April and it is very much these meetings with the Heads of School that intimidate me and where I need the help to prepare, ask the right questions, know what the school is responsible for etc. All this is where your guidance is so very much appreciated and valued. • “thank you for the support you have given my sister – we live away and your support to her has enabled us to know she and her daughter are being kept safe” • Thank you for the help you have given ….. knowing what is happening, why and who does what has really helped… thank you for helping to get the new vacuum too.
The Future Short term • Continuing to work with World Class Primaries, those who’s data and recent years results suggests they would benefit from the support. • Look to supporting some new schools St Lawrence’s and St Barnabas • Buy back from existing schools • In Services to Schools brochure Longer term • Need to look to the future and other ways of maintaining the service