Preparatory Groundwork For facilitators of a community assessment Programme

1. Preparatory GroundworkFor facilitators of a community assessment Programme • Identify subject area • Decide on date, time and place • Decide on tools • Identify target groups and provide them with a brief to be prepared for the programme • Exchange experiences among facilitators • Logistical preparation- stationary, food, transport

2. Preparation for Community Assessment Programme - The day before • Choose the facilitator team • Appoint a team leader • Appoint a time keeper • Appoint two record keepers • Appoint lead facilitators for each tool • Appoint one facilitator to handle the interface meeting • Prepare stationary and equipment

3. The Programme of Action for the day of the Community Assessment • Get to the village on time • Explain the objectives of this programme- team leader • Explain the methodology and process in simple terms to service providers and users- the respective facilitators • Get community feedback, suggestions and recommendations from service providers, users, beneficiaries etc- the respective facilitators • Divide the community in to two groups • Undertake the below activities in the two groups

4. Performance Assessment of Service Provider/ Service Delivery • Explain to service users the objectives and methodology of the process and the advantages of such an assessment • Discuss among all members of the group to come up with issues and criteria, and to finally choose a few relevant criteria for scoring • Provide the scores for each criteria through consultation and fill in the format

5. Service Provider Self Assessment • Explain the objects, benefits and process to the service provider • Choose the criteria through consultation and discussion among all present • Provide the scores for each criteria and fill in the format

6. Interface Meeting • Explain the process and objectives of this meeting • Display the results of the community assessment, provider self-assessment and input tracking for public view during the meeting • Generate from the gathered representation, recommendations for further improvement and development of the service/ project benefits

7. Facilitator – myiqlñ i,ikakd A Good Facilitator Looks like this – fydo myiqlus i,ikafkla fujekafkls A Bad Facilitator Looks like this- widra:l myiqlus i,ikafkla fujekafkls

8. Plan of action for the day of a community assessment programme Summary • Arrive at the village on schedule • Explain the objectives of the programme • Both service users and providers provide information and views on the Input Tracking Exercise • Divide in to two groups –service providers and service users • Both groups complete the following activities • Explain the objectives to service users and service providers • Discuss among all people in the group to come up with relevant criteria • Provide the agreed scores to the criteria and prepare the format record • Hold the interface meeting while displaying all the generated information from input tracking, community and provider self assessments • Obtain suggestions and recommendations to improve the situation of service delivery and prepare and action plan to meet this goal give