Using all Your Intelligences to Manage Stress

1. Using all Your Intelligences to Manage Stress HDI D/FW January 15, 2009 Kristin Robertson

2. Overview • Why stress intelligence is important NOW • Multiple intelligences • The Temple of Well-Being • Values • Body • Mind • Heart • Spirit • Building your temple of well-being

3. Stressful Times • Economic meltdown • Lack of integrity in government & business • Layoffs, paycuts • 3 out of 5 employers expect job cuts in 2009 according to SHRM • Savings, 401Ks down • Burst of the housing bubble

4. Using Multiple Intelligences • Dr Howard Gardner first developed concept of human’s multiple intelligences • Frames of Mind: The Theory of Multiple Intelligences – 1993 • Multiple Intelligences – 1993, revised 2006 • Dr Daniel Goleman capitalized on his research • Emotional Intelligence: 1996

5. The Temple Build a fortress against stress Story about shingles Coaching!

6. What is Well-Being? • Wholeness • Health in all aspects • Balance • Living the good life • Living consciously, in tune with the music of your spirit • Acceptance of what is • Wisdom to know when to change what is • Stress management

7. Maslow’s Hierarchy of Needs Self transcendence – loss of ego, service

8. Temple of Well-Being Stress Assessment • KR Consulting would be happy to send you an assessment that takes less than 10 minutes to complete • Please sign up on the clip boards • If you return the completed assessment to me via email, I can schedule a complimentary 15-minute call to review your results with you.

9. The Foundation: Values • Preferences, activities and actions • What is most important to you • What makes you unique

10. List of Values (not exhaustive)Exercises

11. Living in Alignment with your Values • Living according to your values = less stress • Decisions are quickly made • Tough decisions are easier • Less internal friction, more happiness • Living them is the key Jack Canfield story

12. The Columns of Well-Being • Each one informs the rest • Mind, body, emotions and spirit

13. Mind/Body/Emotions/Spirit Descartes, Pluto Pert, Molecules of Emotion

14. Column 1:The Wisdom of the Body • Caring for the body – hygiene • Exercise • Diet • Sleep • Lack of sleep impairs your judgment, reflexes and stress level Article, lack of sleep = intoxication

15. Gut Feelings - Intuition • Neurons in the intestines • The importance of paying attention to gut feelings Story of bay bridge collapsing

16. Physical Intelligence • The body knows what our conscious minds often do not know. • Cellular memory • Muscular memory and wisdom • Exercise

17. Discussion questions • When have you had physical symptoms that could be interpreted as a message from your body? • How can listening to your body decrease stress? • How can you listen to the wisdom of your body?

18. Column 2: The Wisdom of the Heart • Emotional Intelligence • Emotional awareness • Emotional equanimity • Gratitude, forgiveness • Quality of our social relationships

19. Emotional Awareness is a Challenge TalentSmart, www.talentsmart.com Best way to ID emotions is through the body Negative emotions are strongest Body scan

20. Pause and Self Talk Considered Action Emotional Reaction Trigger Event ? Immediate Reaction Inappropriate Reaction Considered Action, not Reaction 20

21. Math for Self-Management Emotional awareness + considered action = emotional mastery = reduced stress

22. Micro-Expressions of the Face • Micro-expressions Training • www.mettonline.com • Trains you to identify facial expressions of 7 main emotions • Anger, disgust, happiness, etc. Anger, fear, surprise, disgust, happiness, sad New Fox TV show – Lie to Me “reactions speak louder than words”

23. Gratitude & Forgiveness • More gratitude = Less stress • Loving what you have, not what you want • Centers you in the present moment • Perspective • Gratitude practices? • Forgiveness • Lightens your load of negative memories

24. Quality of Your Social Relationships • Do you have at least one person with whom you can share confidences? • Do you laugh often? • Are your family interactions mostly positive?

25. Column 3: The Wisdom of the Mind • Talents, strengths and personality • The Power of Thoughts • Perception

26. Talents, Strengths and Personality • Talent + Practice + Skill/Knowledge = Strength • Clifton StrengthsFinder • Martin Seligman’s Brief Strengths test, www.authentichappiness.com • Personality • Myers-Briggs, DiSC, Colors, etc. Talents are 50/50 nature nurture coaching

27. Stress and Working in your Strengths

28. Interpretations & Perceptions • Brain plays tricks on you • Categorizes, frames and interprets observations • We jump to conclusions, make up stories and create judgments to create our perception • Perception is reality. • Can you change your perception? Snake Starbucks

29. Interpretations & Perceptions Brain Interprets Stressful Event Perception Beliefs, upbringing, previous experiences, emotional traumas, parents Note from boss story

30. The Miracle Less Stressful Perception Initial Perception Brain Interprets Question Perception Stressful Event ACIM

31. A Miracle is a Change in your Perception

32. How to Change your Perspective on Anything • Is there another way to look at this? • Imagine what would cause you to act the way the other person is acting…

33. The Roof: The Wisdom of the Spirit • The spirit • Spiritual intelligence • Serving others

34. Your Spirit

35. Spiritual Intelligence • What people, either from history or in your life, exhibited spiritual intelligence? • What characteristics did they demonstrate?

36. Spiritual Intelligence • The ability to act according to spiritual values such as courage, wisdom and compassion • The ability to create peace (inside and out) • To serve others

37. Spiritual Values • Integrity • Respect for the individual and the whole • Courage • Emotional Mastery • Compassion • Wisdom • Humility • Service to others

38. Why EQ/SQ Matters For Business and Leadership – Research Study Higher EQ is correlated with success in every job ever tested (see work of Daniel Goleman and Richard Boyatzis in particular) Higher SQ is correlated with higher stages of ego development (this research study) Higher/later stages of ego development are correlated with ability to successfully lead a business through periods of change and transformation See Harvard Business Review article: “Seven Transformations of Leadership” by Rooke and Torbert Articles and publications by Harthill UK Change and transformation are accelerating Higher/later stages are better able to handle ambiguity, complexity, uncertainty 38 Maturity Assessment Profile 2000-2008 Conscious Pursuits, Inc. All Rights Reserved

39. Overall Results In simple correlations, all skills are POSITIVELY correlated with SCTi/MAP TWS. All skills except 5 are SIGNIFICANTLY correlated with SCTi/MAP TWS. These 5 skills are strongly intercorrelated with other skills in the SQi that are significantly correlated with TWS. All 4 Quadrantsare correlated with TWS at 1% levelof significance The OVERALL SQi result is the strongest single correlation (.509 - again at 1% level) with TWS telling us that the whole SQ model has value in predicting stage of adult development 2000-2008 Conscious Pursuits, Inc. All Rights Reserved 39

40. Serving others • Common characteristic of higher stages of adult and leadership development • Ironist (MAP), Level 5 Leader (Jim Collins), Level Seven (Richard Barrett) • Servant Leadership • Maturity level of wanting to give back • How does serving others relieve stress?

41. Feeding Your Spirit in the Midst of a Busy Day • Kodak moments • Time each day to practice

42. Special Offer for D/FW HDI • Spectacular Support Centers covers all the bases you need when playing the game of managing a support center, including leadership skills. • $40 for book • $40 for companion CD (templates, worksheets, reports, etc.) • $75 for bundle of book and CD • 34% discount over Amazon prices

43. Build Your Temple of Well-Being! • Listen to the wisdom of all your intelligences. • Build a fortress against stress.