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David Kaup Shares 5 Ways to Improve Food and Beverage Service in the Hospitality Industry

Food, beverage, and table service are all important aspects of hospitality, but they can be complicated to get right. David Kaup says If you want to increase revenue while improving customer satisfaction then you should focus on these things, today's David Kaup shares five ways in which the restaurant service can be improved. He takes a look at the restaurant industry and identifies key areas where businesses could and should make changes in order to win back customers.

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David Kaup Shares 5 Ways to Improve Food and Beverage Service in the Hospitality Industry

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  1. DAVID KAUP SHARES 5 WAYS TO IMPROVE FOOD AND BEVERAGE SERVICE IN THE HOSPITALITY INDUSTRY

  2. Food and beverage service is one of the most important aspects of hospitality, but can also be the hardest to perfect. David Kaup shares five ways to improve food & beverage service in the hospitality industry, he takes a look at how beverage service in restaurants can be improved for both business and customer satisfaction.

  3. Get clear on how you want your service to look like It’s important for many restaurants to operate with a service training guideline or employee handbook that outlines service guidelines. David Kaup says that having a service manual or handbook for small-sized restaurants and cafes may seem unnecessary.

  4. Give your staff the right tool Sometimes, restaurants run out of inventory items. However, if a restaurant consistently operates without basic tools, then it is bound to experience big problems down the line. There are many issues that come with operating a restaurant, and without enough silverware, glassware.

  5. Lead your staff to perform their best every day In addition to what is mentioned above, you also have to lead and inspire your staff to perform their best on a daily basis. Keep in mind that hospitality requires daily attention and that great service is grown. You can start by coaching your staff to improve a particular area of service for 21 days.

  6. Hire staff with a heart for hospitality Try looking beyond the resume for great staff members. While experience is an important factor to look for, a heart for hospitality is even more important than years of experience in a hospitality establishment similar to yours. You would be surprised at the difference when you hire passionate people with deep-rooted abilities.

  7. Maintain cleanliness in your restaurant Maintaining cleanliness and hygiene in your restaurant is not only essential to ensure the health and safety of both your employees and customers but also to build your brand reputation. They can easily get disappointed if they see that the plates on which they are served food look dirty.

  8. THANK YOU

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